January 2023

Essential network maintenance impacting multiple services on Saturday 28 January

January 28, 2023 3:00PM GMT

Essential network maintenance impacting multiple services on Saturday 28 JanuaryPlanned Maintenance

Description

Essential work is taking place to the University network services on Saturday 28 January between 9.30am and 3.00pm During this work, there will be an interruption to a number of services from 11.00 am to 11.30 am and potential impact to services between 1.30 pm and 2.00 pm. IT staff will be monitoring services to ensure they recover promptly. If you do encounter an issue, please wait and then try connecting again outside these times. If you have any questions or concerns regarding this work, please contact the IT Service Desk, bristol.ac.uk/it-services/contacts (C2212-035)

Components

Administrative systems (Finance & HR), Departmental Filestore, myERP - Finance & HR system, Pure (Research Information System), Remote desktop (staff, student, other), Research Data Storage Facility (RDSF), Student Information Systems (SITS), Telephony, Websites and Intranets, Wired network, Wireless network, Other services

Schedule

January 28, 2023 9:30AM - January 28, 2023 3:00PM GMT

---

January 28, 2023 9:30AM GMT

[Update] Scheduled maintenance is starting.

January 28, 2023 3:00PM GMT

[Update] Scheduled maintenance is complete.

September 2022

Openscape/OneNumber telephony system unavailable

September 30, 2022 10:49AM BST

Openscape/OneNumber telephony system unavailableService Disruption

Incident Status

Service Disruption

Components

Telephony

---

September 29, 2022 5:40PM BST

[Investigating] The Openscape/OneNumber telephony system onenumber.bris.ac.uk is currently unavailable. We are investigating.

September 30, 2022 10:49AM BST

[Resolved] This has been resolved

July 2022

Updates to Microsoft Teams with Voice, every Friday from 24 June until 22 July 2022

July 24, 2022 1:07PM BST

Updates to Microsoft Teams with Voice, every Friday from 24 June until 22 July 2022Planned Maintenance

Description

Over six weeks, from 24 June until 22 July, we will be updating Microsoft Teams with Voice each Friday evening after 7pm. Only staff with Microsoft Teams with Voice will be affected. Staff will only be affected by this work on one of the dates below. Staff will be grouped alphabetically by surname to determine an exact outage date. Staff will be contacted in advance with the date of their update. - Friday 24 June - Friday 1 July - Friday 8 July - Friday 15 July - Friday 22 July The update will temporarily affect the calling function in the Microsoft Teams app. You won’t be able to make and receive phone calls during the update. We’ve been advised by Microsoft that the update will generally last a few hours but could take up to 24 hours to complete. Please note: Your ability to make video and audio calls to internal members of staff, as well as join meetings and use chat shouldn't be affected but should be considered at risk due to the nature of the work. If your role requires the use of Microsoft Teams during the weekend, please get in touch by emailing teams-enterprise-voice@bristol.ac.uk. Please see the IT news item: uob.sharepoint.com/sites/itservices/SitePages/Updates-to-Microsoft-Teams-with-Voice%2C-every-Friday-from-24-June-until-22-July.aspx

Components

Telephony

Schedule

June 24, 2022 7:00PM - July 23, 2022 12:30PM BST

---

July 24, 2022 1:07PM BST

[Update] Work updating Microsoft Teams with Voice each Friday from 24 June until 22 July 2022 is now complete.

July 24, 2022 1:07PM BST

[Update] Work updating Microsoft Teams with Voice each Friday from 24 June until 22 July 2022 is now complete.

June 2022

Emails relating to Zoom apps sent out

June 21, 2022 11:43AM BST

Emails relating to Zoom apps sent outOperational

Incident Status

Operational

Components

Telephony

---

June 20, 2022 3:56PM BST

[Identified] We are aware of an email being sent out to users this afternoon relating to Zoom apps being approved. Please note that this email is legitimate but has been sent out in error and does not require any further action.

June 21, 2022 11:43AM BST

[Resolved] These emails were genuine but sent in error.

April 2022

Phone issues effecting openscape

April 13, 2022 9:04AM BST

Phone issues effecting openscapePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Telephony

---

March 30, 2022 10:21AM BST

[Investigating] We are currently have phone issues. This is effecting anyone redirecting call through openscape

April 13, 2022 9:04AM BST

[Resolved] This has now been resolved

August 2021

Phone issues in Oakfield/Barley House

August 2, 2021 3:01PM BST

Phone issues in Oakfield/Barley HousePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Telephony

---

August 2, 2021 10:33AM BST

[Investigating] There is currently an issue with one off our telephone exchanges. This is effecting the anolog phones in Oakfield/Barley House. We are working on repairing the issue and will update when we know more.

August 2, 2021 3:01PM BST

[Resolved] Service has now been restored.

June 2021

Phone issues effecting out contact centers

June 15, 2021 3:19PM BST

Phone issues effecting out contact centersDegraded Performance

Incident Status

Degraded Performance

Components

Telephony

---

June 14, 2021 3:25PM BST

[Investigating] We are currently having issues with our phone system in our contact centers. These include: IT ServiceDesk Langford Vets Student welfare It is also effecting all other other contact centers. These services are still up and running, just degraded performance. We are investigating.

June 15, 2021 3:19PM BST

[Resolved] This issue has now been resolved

Issues with analogue phones

June 7, 2021 12:09PM BST

Issues with analogue phonesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Telephony

---

June 7, 2021 10:11AM BST

[Investigating] We currently have issues with some of our analogue phones. If you are having issues with your phone can you please log a ticket with the IT Service Desk.

June 7, 2021 12:09PM BST

[Resolved] This has now ben resolved

April 2021

West Quantock Building Langford - electrical shutdown : 17th/18th April

April 18, 2021 12:00PM BST

West Quantock Building Langford - electrical shutdown : 17th/18th AprilPlanned Maintenance

Description

Due to electrical works, the following will be at risk on the Langford Campus from 14:00 April 17th until 12:00 Midday April 18th This affects: West Quantock Building Network. VoIP phone Service Multitone Paging Service Ref: C2104-062

Components

Telephony, Wired network, Wireless network, Other services

Schedule

April 17, 2021 2:00PM - April 18, 2021 12:00PM BST

---

April 17, 2021 2:00PM BST

[Update] Scheduled maintenance is starting.

April 18, 2021 12:00PM BST

[Update] Scheduled maintenance is complete.

Skype for Business Online – Planned maintenance on Friday 2 April evening and Saturday 3 April morning

April 3, 2021 7:00AM BST

Skype for Business Online – Planned maintenance on Friday 2 April evening and Saturday 3 April morningPlanned Maintenance

Description

Microsoft will be carrying out maintenance on the Skype for Business Online service from 16:00pm on Friday 2nd April until 7:00am, Saturday 3rd April. If you are actively using the Skype for Business Online service during the time of the maintenance, the impact is expected to be a brief (< 5 minutes) disconnect from the service. Users who experience a disconnect, will be able to re-join meetings, once the Skype for Business Online service connectivity resumes. If you have any concerns about this planned maintenance, then please contact the IT Service Desk. We apologise for any inconvenience caused.

Components

Telephony

Schedule

April 2, 2021 4:00PM - April 3, 2021 7:00AM BST

---

April 2, 2021 4:00PM BST

[Update] Scheduled maintenance is starting.

April 3, 2021 7:00AM BST

[Update] Scheduled maintenance is complete.

March 2021

Extention to essential network maintenance on Monday 22 March

March 22, 2021 11:19PM GMT

Extention to essential network maintenance on Monday 22 MarchPlanned Maintenance

Description

Unfortunately, work this evening to upgrade the University network has overrun. Services are considered at risk while work continues. Details of the work can be found at itstatus.bristol.ac.uk/pages/maintenance/5798d20cc211074a0e000edf/60588c256fef3205351f6cbb

Components

Administrative systems (Finance & HR), Authentication (Single Sign On), Blackboard, RePlay and Library systems, Departmental Filestore, myERP - Finance & HR system, Printing (staff and students), Pure (Research Information System), Remote desktop (staff, student, other), Student Information Systems (SITS), Telephony, Websites and Intranets, Wired network, Wireless network

Schedule

March 22, 2021 9:00PM - March 22, 2021 11:59PM GMT

---

March 22, 2021 9:46PM GMT

[Update] The upgrade to the University network is continuing.

March 22, 2021 11:19PM GMT

[Update] This work has now been completed successfully

Continuation of essential network maintenance - services at risk on the evening of Monday 22 March, 5.30pm-9.00 pm

March 22, 2021 9:00PM GMT

Continuation of essential network maintenance - services at risk on the evening of Monday 22 March, 5.30pm-9.00 pmPlanned Maintenance

Description

Update 9.00 pm 22 March: Unfortunatley work is continuing to complete the network upgrade. Updates can be found on the status page item at itstatus.bristol.ac.uk/pages/maintenance/5798d20cc211074a0e000edf/60590fa08a75dd0537ea55d7 --------------------------------- Following the successful maintenance on the University network during the evening on Friday 19 March and Saturday 20 March we now need to compete the upgrade tonight, Monday 22 March, between 5.30 pm and 9.00 pm. Due to the nature of the issue the University has deemed this critical activity. During the work on Monday 22 March between 5.30 pm and 9.00 pm there will be a potential for interruption to a wide range of services from on and off-campus during the period of the work. We advise staff and students to make appropriate plans to have work available offline during these periods and note alternative contact routes to any services you need to access due to disruption to the phone systems. Affected services include but are not limited to: - University website - Authentication to access University wired and wireless service - Single Sign On and Shibboleth authentication services affecting access to a number of online services - Remote Desktop services - VPN service (due to authentication) - MyBristol - Blackboard (unavailable due to Single Sign On) - Re/Play - Library services - Access to licenced software (IBM SPSS, Ansys Granta Edupack, Rockwave PetraSIM, Sparx EA, Siemens NX12, Visual Components, DNVGL Solar Farmer, COMSOL) - SITS / StudentInfo - Timetabling - Print Release - Departmental Filestore - MyERP - CareerHub - Smarteezie - ALSPAC Clinic Booking System - eBiolabs - data.bris - Skype for Business (On Premise) Telephony - VoIP OneNumber webclient and phone service and Voicemail Service for VoIP - DIVERSP/DataHaven - underpins a number of web based services. Please contact the IT Services Desk if you have any concerns regarding this work. (uob.sharepoint.com/sites/itservices/SitePages/contacts.aspx) ****Please note the following services are not affected by this change**** - Microsoft 365 services - Outlook, Teams etc. - Zoom (providing you are not on campus and are using a link to join a meeting. You may not be able to create a new meeting.) - University texting service - Analogue phones on main campus and Langford campus and telephony at Coombe dingle - Mobiles though if onsite you may need to disable wifi calling. - Mutiltone Pagers - 60 lifts out of 125 - All fire alarms IT Services are investigating mitigating actions to reduce the number of services affected by this work. We apologise for any inconvenience caused while we implement these essential updates.

Components

Administrative systems (Finance & HR), Authentication (Single Sign On), Blackboard, RePlay and Library systems, Departmental Filestore, myERP - Finance & HR system, Printing (staff and students), Pure (Research Information System), Remote desktop (staff, student, other), Student Information Systems (SITS), Telephony, Websites and Intranets, Wired network, Wireless network

Schedule

March 22, 2021 5:30PM - March 22, 2021 9:00PM GMT

---

March 22, 2021 5:30PM GMT

[Update] Scheduled maintenance is starting.

March 22, 2021 9:00PM GMT

[Update] Scheduled maintenance is complete.

Essential network maintenance - services affected on the evening of Saturday 20 March

March 20, 2021 9:00PM GMT

Essential network maintenance - services affected on the evening of Saturday 20 MarchPlanned Maintenance

Description

Update 8.00pm March 20: Work is complete and critical services working. -------- Emergency upgrades will be made to elements of the University network on Saturday 20 March between 6.00 pm and 9.00 pm. Please note that this is part of a series of work and there will be work on the evening of Friday 19 March between 6.00 pm and 9.00 pm when the same services will be affected. (see status page item itstatus.bristol.ac.uk/pages/maintenance/5798d20cc211074a0e000edf/6050e6c4e919ab0536928774) Due to the nature of the issue the University has deemed this critical activity. During the period mentioned above there will be a potential for interruption to a wide range of services from on and off-campus during the period of the work. We advise staff and students to make appropriate plans to have work available offline during these periods and note alternative contact routes to any services you need to access due to disruption to the phone systems. Affected services include but are not limited to: - University website - Authentication to access University wired and wireless service - Single Sign On and Shibboleth authentication services affecting access to a number of online services - Remote Desktop services - VPN service (due to authentication) - MyBristol - Blackboard (unavailable due to Single Sign On) - Re/Play - Library services - Access to licenced software (IBM SPSS, Ansys Granta Edupack, Rockwave PetraSIM, Sparx EA, Siemens NX12, Visual Components, DNVGL Solar Farmer, COMSOL) - SITS / StudentInfo - Timetabling - Print Release - Departmental Filestore - MyERP - CareerHub - Smarteezie - ALSPAC Clinic Booking System - eBiolabs - data.bris - Skype for Business (On Premise) Telephony - VoIP OneNumber webclient and phone service and Voicemail Service for VoIP - DIVERSP/DataHaven - underpins a number of web based services. Please contact the IT Services Desk if you have any concerns regarding this work. (uob.sharepoint.com/sites/itservices/SitePages/contacts.aspx) IT Services are investigating mitigating actions to reduce the number of services affected by this work. ****Please note the following services are not affected by this change**** - Microsoft 365 services - Outlook, Teams etc. - Zoom (providing you are not on campus and are using a link to join a meeting. You may not be able to create a new meeting.) - University texting service - Analogue phones on main campus and Langford campus and telephony at Coombe dingle - Mobiles though if onsite you may need to disable wifi calling. - Mutiltone Pagers - 60 lifts out of 125 - All fire alarms We apologise for any inconvenience caused while we implement these essential updates. (Ref:C2101-156)

Components

Administrative systems (Finance & HR), Authentication (Single Sign On), Blackboard, RePlay and Library systems, Departmental Filestore, myERP - Finance & HR system, Printing (staff and students), Pure (Research Information System), Remote desktop (staff, student, other), Student Information Systems (SITS), Telephony, Websites and Intranets, Wired network, Wireless network, Other services

Schedule

March 20, 2021 6:00PM - March 20, 2021 9:00PM GMT

---

March 20, 2021 6:00PM GMT

[Update] Scheduled maintenance is starting.

March 20, 2021 9:00PM GMT

[Update] Scheduled maintenance is complete.

Essential network maintenance - services affected on the evening of Friday 19 March

March 19, 2021 9:00PM GMT

Essential network maintenance - services affected on the evening of Friday 19 MarchPlanned Maintenance

Description

Emergency upgrades will be made to elements of the University network on Friday 19 March between 6.00 pm and 9.00 pm. Please note that this is part of a series of work and there will be work on the evening of Saturday 20 March between 6.00 pm and 9.00 pm when the same services will be affected. (see IT status page item itstatus.bristol.ac.uk/pages/maintenance/5798d20cc211074a0e000edf/60532f11e919ab0536928861) Due to the nature of the issue the University has deemed this critical activity. During the period mentioned above there will be a potential for interruption to a wide range of services from on and off-campus during the period of the work. We advise staff and students to make appropriate plans to have work available offline during these periods and note alternative contact routes to any services you need to access due to disruption to the phone systems. Affected services include but are not limited to: - University website - Authentication to access University wired and wireless service - Single Sign On and Shibboleth authentication services affecting access to a number of online services - Remote Desktop services - VPN service (due to authentication) - MyBristol - Blackboard (unavailable due to Single Sign On) - Re/Play - Library services - Access to licenced software (IBM SPSS, Ansys Granta Edupack, Rockwave PetraSIM, Sparx EA, Siemens NX12, Visual Components, DNVGL Solar Farmer, COMSOL) - SITS / StudentInfo - Timetabling - Print Release - Departmental Filestore - MyERP - CareerHub - Smarteezie - ALSPAC Clinic Booking System - eBiolabs - data.bris - Skype for Business (On Premise) Telephony - VoIP OneNumber webclient and phone service and Voicemail Service for VoIP - DIVERSP/DataHaven - underpins a number of web based services. Please contact the IT Services Desk if you have any concerns regarding this work. (uob.sharepoint.com/sites/itservices/SitePages/contacts.aspx) ****Please note the following services are not affected by this change**** - Microsoft 365 services - Outlook, Teams etc. - Zoom (providing you are not on campus and are using a link to join a meeting. You may not be able to create a new meeting.) - University texting service - Analogue phones on main campus and Langford campus and telephony at Coombe dingle - Mobiles though if onsite you may need to disable wifi calling. - Mutiltone Pagers - 60 lifts out of 125 - All fire alarms IT Services are investigating mitigating actions to reduce the number of services affected by this work. We apologise for any inconvenience caused while we implement these essential updates. (Ref: C2101-156)

Components

Administrative systems (Finance & HR), Authentication (Single Sign On), Blackboard, RePlay and Library systems, Departmental Filestore, myERP - Finance & HR system, Printing (staff and students), Pure (Research Information System), Remote desktop (staff, student, other), Student Information Systems (SITS), Telephony, Websites and Intranets, Wired network, Wireless network, Other services

Schedule

March 19, 2021 6:00PM - March 19, 2021 9:00PM GMT

---

March 19, 2021 6:00PM GMT

[Update] Scheduled maintenance is starting.

March 19, 2021 9:00PM GMT

[Update] Scheduled maintenance is complete.

Disruption to the OneNumber VOIP telephone service

March 15, 2021 4:28PM GMT

Disruption to the OneNumber VOIP telephone serviceService Disruption

Incident Status

Service Disruption

Components

Telephony

---

March 12, 2021 10:18PM GMT

[Investigating] OneNumber VOIP telephone service. We are investigating an issue with the service and at this time it may not be possible to make or receive calls using this service. This will impact calls to the IT Service Desk, if you have an urgent IT issue please email service-desk@bristol.ac.uk Workarounds are being put in place for calls to the Student Wellbeing Service and Small Animal Hospital. Calls to Security are not affected IT Services apologises for any inconvenience this causes

March 12, 2021 11:01PM GMT

[Investigating] For out of hours IT queries please phone 03300240158 For Small Animal Hospital please phone 0117 37 46638 Affected staff OneNumber phones are managed using the OpenScape OneNumber webclient . The phone numbers for OpenScape OneNumber service range from 0117 3 940 000 to 0117 3941 999 and 0117 4282 000 to 0117 4284 999.

March 13, 2021 8:42AM GMT

[Investigating] Work is continuing to recover the service but at this time we have no details on when that may happen. As well as individual staff numbers not working the following service numbers are also affected. - IT Services - a temporary alternative number has been created 0330 0240 158 - Small Animal Hospital - please phone 0117 37 46638 Other numbers affected include the Residential Life Service contact numbers for each Village. bristol.ac.uk/students/support/wellbeing/services/residential-life-service

March 13, 2021 12:15PM GMT

[Investigating] Work is continuing to recover the service. Alternative contacts routes and number are available for the services affected. - Student Wellbeing Service – please use the request form or email address found at bristol.ac.uk/students/support/wellbeing/services - Residential Life contact numbers – please use the email contacts for the appropriate Residential Village North Residential Village: resilife-north@bristol.ac.uk East Residential Village: resilife-east@bristol.ac.uk West Residential Village: resilife-west@bristol.ac.uk Work is taking place to put in place alternative numbers for Student Wellbeing Service and Residential Life contact numbers - Small Animal Hospital – contact number is now 0117 37 46638 - IT Service Desk out of hours number is now 0330 024 0158 We apologise for the inconvenience caused

March 13, 2021 1:38PM GMT

[Investigating] Work is continuing to recover the service, Please note that work has been done so that the original phone number for the Small Animal Hospital is working again.

March 13, 2021 3:12PM GMT

[Investigating] Work is continuing to recover the service. Work has been done to allow the phone numbers for Student Wellbeing and Residential Life to continue to work. You can still continue to contact the Student Wellbeing Service using the request support form or the email address found at bristol.ac.uk/students/support/wellbeing/services

March 14, 2021 1:30PM GMT

[Investigating] The OneNumber service is still unavailable and we anticipate this situation continuing into Monday. In addition to working around the clock to resolve the problem, we have taken action to move key contact centres to alternative services so numbers continue to work. However, individual staff on the OneNumber service will still not be able to receive or make calls using the service. We apologise for the inconvenience caused.

March 14, 2021 9:04PM GMT

[Monitoring] We believe that the OneNumber service is now working for all. We will be testing the service overnight and monitoring it closely. If any staff continue to have issues please contact the IT Service Desk: uob.sharepoint.com/sites/itservices/SitePages/contacts.aspx We apologise for any inconveneince caused by this outage of service.

March 15, 2021 4:28PM GMT

[Resolved] The OneNumber services is now working.

Essential maintenance to the OneNumber OpenScape VOIP telephone service

March 12, 2021 8:00PM GMT

Essential maintenance to the OneNumber OpenScape VOIP telephone servicePlanned Maintenance

Description

Essential maintenance is needed for the OneNumber VOIP telephone service. The work will take place between 7.00 pm and 8.00 pm on Friday 12 March. During this time it may not be possible to make or receive calls using this service. This will impact calls to the IT Service Desk, Student Welfare Service and Small Animal Hospital. Calls to Security are not affected. We apologise for any inconvenience this may cause. Details of the OneNumber service can be found at: uob.sharepoint.com/sites/itservices/SitePages/Unified-Comms-Introduction-to-NWOW-OneNumber-Web-Client.aspx

Components

Telephony

Schedule

March 12, 2021 7:00PM - March 12, 2021 8:00PM GMT

---

March 12, 2021 7:00PM GMT

[Update] Scheduled maintenance is starting.

March 12, 2021 8:00PM GMT

[Update] Scheduled maintenance is complete.

February 2021

Issue with Telephony at the Downs

February 3, 2021 3:07PM GMT

Issue with Telephony at the DownsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Telephony

---

January 26, 2021 8:40AM GMT

[Investigating] We are aware of an issue affecting the telephony at the downs whereby some external customers are experiencing issues connecting

February 2, 2021 5:33PM GMT

[Investigating] This is still an issue, apologies for the inconvenience

February 3, 2021 3:07PM GMT

[Resolved] This has been resolved

November 2020

Skype for Business with Enterprise Voice users not receiving external calls

November 28, 2020 8:35PM GMT

Skype for Business with Enterprise Voice users not receiving external callsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Telephony

---

November 26, 2020 10:01AM GMT

[Investigating] We have identified a problem affecting staff with Skype for Business with Enterprise Voice. Skype for Business with Enterprise Voice allows staff to make and receive calls with those outside the organisation using Skype for Business. Currently, incoming calls (not made using Skype for Business) to a Skype for Business Enterprise Voice user are getting an engaged tone and unable to get through. However, Skype for Business with Enterprise Voice users can continue to make external calls. Skype for Business with Enterprise Voice is currently rolled out to staff in: - Careers Service - IT Services - Langford In addition, staff who required the ability to make external calls from home as part of their work have also been moved to this service. We are working to resolve the problem and hope to have the service back by lunchtime. We apologise for the inconvenience this may cause.

November 26, 2020 1:04PM GMT

[Investigating] Recovery is taking longer than expected. We will update the status page as soon as we have news. Again our apologies for the disruption to service.

November 26, 2020 3:20PM GMT

[Investigating] Work continues. We hope to recover service by the end of the day.

November 26, 2020 4:24PM GMT

[Investigating] Unfortunately, the work to recover the service has been completed but the service is still not working. We are contacting external suppliers to help diagnose the problem. Next update will be tomorrow morning unless there is a significant change.

November 26, 2020 8:04PM GMT

[Monitoring] We believe the problem is now fixed, and Skype for Business users with Enterprise Voice can now receive external calls.

November 28, 2020 8:35PM GMT

[Resolved] This incident is now closed.

October 2020

Brief interruption to incoming and external calls using the OneNumber service and Skype for Business on prem telephony overnight on 15 October

October 16, 2020 4:00AM BST

Brief interruption to incoming and external calls using the OneNumber service and Skype for Business on prem telephony overnight on 15 OctoberPlanned Maintenance

Description

A supplier will be conducting maintenance work on our telephone network overnight on October 15, starting at 23:00 and finishing at 04:00 on 16 October. There will be a brief service interruption of up to five minutes as the services are migrated. Services are deemed at risk for the duration of the work. The brief interruption may impact voice calls made or received between an external number and staff using the OneNumber service or Skype for Business on prem service. If you have any concerns please contact the IT Service Desk, service-desk@bristo.ac.uk.

Components

Telephony

Schedule

October 15, 2020 11:00PM - October 16, 2020 4:00AM BST

---

October 15, 2020 11:00PM BST

[Update] Scheduled maintenance is starting.

October 16, 2020 4:00AM BST

[Update] Scheduled maintenance is complete.

Emergency update to Skype for Business on-premise service, 1pm-2pm on 9 October

October 9, 2020 2:00PM BST

Emergency update to Skype for Business on-premise service, 1pm-2pm on 9 OctoberPlanned Maintenance

Description

An emergency update is needed to the Skype for Business on-premise service. The work is planned to take place between 1pm and 2pm on Friday 9 October. When changes are made it will disconnect active calls, voice and video, at that time. You can immediatly reconnect. IT Services apologises for any inconvenience this may cause.

Components

Telephony

Schedule

October 9, 2020 1:00PM - October 9, 2020 2:00PM BST

---

October 9, 2020 1:15PM BST

[Update] Scheduled maintenance is starting.

October 9, 2020 2:00PM BST

[Update] Scheduled maintenance is complete.