April 2025

Hawthorns building power down - Saturday 5th April

April 5, 2025 2:30PM BST

Hawthorns building power down - Saturday 5th AprilPlanned Maintenance

Description

Campus Division will be carrying out a power maintenance to The Hawthorns Building on Saturday 5th April between 7:30am and 2:30pm. As a result Students/Staff will see a complete loss of wired and wireless network during this time. (Change Ref: C2502-104)

Components

Wired network, Wireless network

Schedule

April 5, 2025 7:30AM - April 5, 2025 2:30PM BST

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April 5, 2025 7:30AM BST

[Update] Scheduled maintenance is starting.

April 5, 2025 2:30PM BST

[Update] Scheduled maintenance is complete.

March 2025

Essential network maintenance: 21-24 March

March 24, 2025 7:00AM GMT

Essential network maintenance: 21-24 MarchPlanned Maintenance

Description

On Friday 21 March from 5:00pm until Monday 24 March 7:00am, IT Services will be undertaking essential network maintenance. Whilst every effort has been made to ensure the planned maintenance goes without incident, the change may cause brief interruptions to some services on the University Network. Services should be considered ‘at-risk’ during this period. Please contact the IT Service Desk if you have any questions or concerns regarding this work. C2502-019

Components

Administrative systems (Finance & HR), Authentication (Single Sign On), Blackboard, RePlay and Library systems, Departmental Filestore, High Performance Computing, Information Security - Alerts, Microsoft Office 365 (Outlook, OneDrive), myERP - Finance & HR system, Printing (staff and students), Pure (Research Information System), Remote desktop (staff, student, other), Research Data Storage Facility (RDSF), Student Information Systems (SITS), Telephony, University managed computers, Websites and Intranets, Wired network, Wireless network, Other services

Schedule

March 21, 2025 5:00PM - March 24, 2025 7:00AM GMT

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March 21, 2025 5:00PM GMT

[Update] Scheduled maintenance is starting.

March 24, 2025 7:00AM GMT

[Update] Scheduled maintenance is complete.

Network Maintenance in Oakfield House: Thursday 20 March 2025 5PM to 6PM

March 20, 2025 6:00PM GMT

Network Maintenance in Oakfield House: Thursday 20 March 2025 5PM to 6PMPlanned Maintenance

Description

Maintenance work on the network in Oakfield House (Floors 3 and 4) will be performed from 5PM to 6PM on Thursday 20 March 2025.  A brief outage of around 10 minutes will occur in the hour window whilst the network devices are rebooted. The network in that area will be considered ‘at risk’.

Components

Wired network, Wireless network

Schedule

March 20, 2025 5:00PM - March 20, 2025 6:00PM GMT

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March 20, 2025 5:00PM GMT

[Update] Scheduled maintenance is starting.

March 20, 2025 6:00PM GMT

[Update] Scheduled maintenance is complete.

Essential network maintenance: Wednesday 19 March

March 19, 2025 7:00PM GMT

Essential network maintenance: Wednesday 19 MarchPlanned Maintenance

Description

On Wednesday 19 March from 5:00pm until 7:00pm, IT Services will be undertaking essential network maintenance. Whilst every effort has been made to ensure the planned maintenance goes without incident, the change may cause brief interruptions to some services on the University Network. Services should be considered ‘at-risk’ during this period. Please contact the IT Service Desk if you have any questions or concerns regarding this work. C2502-019 / C2503-144

Components

Administrative systems (Finance & HR), Authentication (Single Sign On), Blackboard, RePlay and Library systems, Departmental Filestore, High Performance Computing, Information Security - Alerts, Microsoft Office 365 (Outlook, OneDrive), myERP - Finance & HR system, Printing (staff and students), Pure (Research Information System), Remote desktop (staff, student, other), Research Data Storage Facility (RDSF), Student Information Systems (SITS), Telephony, University managed computers, Websites and Intranets, Wired network, Wireless network, Other services

Schedule

March 19, 2025 5:00PM - March 19, 2025 7:00PM GMT

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March 19, 2025 5:00PM GMT

[Update] Scheduled maintenance is starting.

March 19, 2025 7:00PM GMT

[Update] Scheduled maintenance is complete.

Essential network maintenance Priory Road - Thursday 13th March

March 13, 2025 9:00AM GMT

Essential network maintenance Priory Road - Thursday 13th MarchPlanned Maintenance

Description

Due to essential maintenance, Students/Staff in Priory Road buildings may see a 1–2-hour outage to Wired and Wireless between the hours of 7am and 9am on Thursday 13th of March. Outage is across the Priory Road complex to the following buildings but not limited to: · Priory Rd D Block · Priory Road E Block · Priory Road F Block Change Ref: (C2502-254 )

Components

Wired network

Schedule

March 13, 2025 7:00AM - March 13, 2025 9:00AM GMT

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March 13, 2025 7:00AM GMT

[Update] Scheduled maintenance is starting.

March 13, 2025 9:00AM GMT

[Update] Scheduled maintenance is complete.

No Network in Durdham Hall

March 10, 2025 12:56PM GMT

No Network in Durdham HallPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Wired network, Wireless network

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March 10, 2025 9:14AM GMT

[Investigating] There is currently no network (wired and wireless) in Durdham Hall block A. Network team are aware and investigating. More to follow.

March 10, 2025 12:56PM GMT

[Resolved] The contractors have installed new fibre optic cable, Durdham Hall is back online.

February 2025

Essential network maintenance: Wednesday 26th February

February 26, 2025 6:00PM GMT

Essential network maintenance: Wednesday 26th FebruaryPlanned Maintenance

Description

IT Services will be undertaking essential network maintenance on Wednesday 26th February. Whilst every effort has been made to ensure the planned maintenance goes without incident, the change will cause brief interruptions to some services on the University Network. Services should be considered ‘at-risk’ during this period. Please contact the IT Service Desk if you have any questions or concerns regarding this work C2502-102

Components

Wired network, Wireless network

Schedule

February 26, 2025 4:00PM - February 26, 2025 6:00PM GMT

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February 26, 2025 4:00PM GMT

[Update] Scheduled maintenance is starting.

February 26, 2025 6:00PM GMT

[Update] Scheduled maintenance is complete.

Essential network maintenance: Tuesday 25th February

February 25, 2025 6:00PM GMT

Essential network maintenance: Tuesday 25th FebruaryPlanned Maintenance

Description

IT Services will be undertaking essential network maintenance on Tuesday 25th February. Whilst every effort has been made to ensure the planned maintenance goes without incident, the change will cause brief interruptions to some services on the University Network. Services should be considered ‘at-risk’ during this period. Please contact the IT Service Desk if you have any questions or concerns regarding this work C2502-101

Components

Wired network, Wireless network

Schedule

February 25, 2025 4:00PM - February 25, 2025 6:00PM GMT

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February 25, 2025 4:00PM GMT

[Update] Scheduled maintenance is starting.

February 25, 2025 6:00PM GMT

[Update] Scheduled maintenance is complete.

Essential network maintenance: Monday 24th February

February 24, 2025 6:00PM GMT

Essential network maintenance: Monday 24th FebruaryPlanned Maintenance

Description

IT Services will be undertaking essential network maintenance. Whilst every effort has been made to ensure the planned maintenance goes without incident, the change will cause brief interruptions to some services on the University Network. Services should be considered ‘at-risk’ during this period. Please contact the IT Service Desk if you have any questions or concerns regarding this work C2502-100

Components

Wired network, Wireless network

Schedule

February 24, 2025 4:00PM - February 24, 2025 6:00PM GMT

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February 24, 2025 4:00PM GMT

[Update] Scheduled maintenance is starting.

February 24, 2025 6:00PM GMT

[Update] Scheduled maintenance is complete.

Essential network maintenance: 13 Woodland road, Weds 19th February

February 19, 2025 1:00PM GMT

Essential network maintenance: 13 Woodland road, Weds 19th FebruaryPlanned Maintenance

Description

We are undertaking essential network maintenance in 13 Woodland road on Wednesday 19th February. There will be a temporary outage to network services between 9am and 1pm. This has been communicated to all relevant stakeholders. (Ref c2411-178)

Components

Wired network, Wireless network

Schedule

February 19, 2025 9:00AM - February 19, 2025 1:00PM GMT

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February 19, 2025 9:00AM GMT

[Update] Scheduled maintenance is starting.

February 19, 2025 1:00PM GMT

[Update] Scheduled maintenance is complete.

Network down in some Halls

February 6, 2025 10:37AM GMT

Network down in some Halls Service Disruption

Incident Status

Service Disruption

Components

Wired network, Wireless network

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January 20, 2025 2:40PM GMT

[Investigating] There is currently no network (wired or wireless) in the following locations: Hiatt Baker - F block Durdham Hall - D block IT Services are working with 3rd party contractors to locate the faults. Service is unlikely to be restored today. Further updates to follow.

January 21, 2025 1:06PM GMT

[Investigating] A workaround has been found and service has been restored for Hiatt Baker - F block. IT Services in conjunction with contractors are still working on a permanent repair. Durdham Hall remains as before with no wired or wireless network currently. Further updates to follow.

January 22, 2025 9:33AM GMT

[Investigating] There has also been an additional issue reported affecting the network in Hiatt Baker Halls (Q block) - wired & wireless down. IT Services are on site investigating.

January 22, 2025 11:07AM GMT

[Investigating] Network has now been restored at Hiatt Baker Halls (Block Q) Durdham Hall (block D) remains as before with no wired or wireless network currently.

February 6, 2025 10:37AM GMT

[Resolved] This issue has now been resolved.

January 2025

Essential network maintenance: Thursday 23 January 6am - 7am

January 23, 2025 7:00AM GMT

Essential network maintenance: Thursday 23 January 6am - 7amPlanned Maintenance

Description

We are conducting essential maintenance on Tuesday 21 January, Wednesday 22 January, Thursday 23 January. A brief outage of around 10 minutes will be necessary whilst the devices are rebooted. The network will be considered ‘at risk’ from 6:00 am until 10:00 am C2501-040

Components

Wired network, Wireless network

Schedule

January 23, 2025 6:00AM - January 23, 2025 7:00AM GMT

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January 23, 2025 6:00AM GMT

[Update] Scheduled maintenance is starting.

January 23, 2025 7:00AM GMT

[Update] Scheduled maintenance is complete.

Essential network maintenance: Wednesday 22nd January 6am - 7am

January 22, 2025 7:00AM GMT

Essential network maintenance: Wednesday 22nd January 6am - 7amPlanned Maintenance

Description

We are conducting essential maintenance on Tuesday 21 January, Wednesday 22 January, Thursday 23 January. A brief outage of around 10 minutes will be necessary whilst the devices are rebooted. The network will be considered ‘at risk’ from 6:00 am until 10:00 am C2501-036

Components

Wired network, Wireless network

Schedule

January 22, 2025 6:00AM - January 22, 2025 7:00AM GMT

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January 22, 2025 6:00AM GMT

[Update] Scheduled maintenance is starting.

January 22, 2025 7:00AM GMT

[Update] Scheduled maintenance is complete.

Essential network maintenance: Tues 21 January - 6am - 7am

January 21, 2025 7:00AM GMT

Essential network maintenance: Tues 21 January - 6am - 7amPlanned Maintenance

Description

We are conducting essential maintenance on Tuesday 21 January, Wednesday 22 January, Thursday 23 January. A brief outage of around 10 minutes will be necessary whilst the devices are rebooted. The network will be considered ‘at risk’ from 6:00 am until 10:00 am C2501-034

Components

Wired network, Wireless network

Schedule

January 21, 2025 6:00AM - January 21, 2025 7:00AM GMT

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January 21, 2025 6:00AM GMT

[Update] Scheduled maintenance is starting.

January 21, 2025 7:00AM GMT

[Update] Scheduled maintenance is complete.

November 2024

At risk notification: Essential Network Maintenance on Tuesday 26 November, 5 pm to 7 pm

November 26, 2024 4:29PM GMT

At risk notification: Essential Network Maintenance on Tuesday 26 November, 5 pm to 7 pmPlanned Maintenance

Description

IT Services will be undertaking essential network maintenance. Whilst every effort has been made to ensure the planned maintenance goes without incident, the change will cause brief interruptions to some services on the University Network. Services should be considered ‘at-risk’ during this period. Please contact the IT Services Desk, bristol.ac.uk/it-services/contacts, if you have any questions or concerns regarding this work. (REF: C2410-036)

Components

Wired network, Wireless network

Schedule

November 26, 2024 5:00PM - November 26, 2024 7:00PM GMT

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November 26, 2024 4:29PM GMT

[Update] This planned work has been postponed. We will post an update once a new date for this work to take place has been agreed.

October 2024

Network maintenance 12 Priory Road: Weds 30 October 9:00 am to 5:00 pm

October 31, 2024 7:00PM GMT

Network maintenance 12 Priory Road: Weds 30 October 9:00 am to 5:00 pmPlanned Maintenance

Description

We are undertaking network maintenance in 12 Priory Road. This may cause brief losses of wired and wireless network connectivity in blocks D, E, and F. We apologise for the inconvenience. C2410-302

Components

Wired network, Wireless network

Schedule

October 30, 2024 9:00AM - October 31, 2024 7:00PM GMT

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October 30, 2024 9:59AM GMT

[Update] Scheduled maintenance is starting.

October 31, 2024 7:00PM GMT

[Update] Scheduled maintenance is complete.

Network maintenance 12 Priory Road: Tues 29 October 9:00 am to 5:00 pm

October 29, 2024 5:00PM GMT

Network maintenance 12 Priory Road: Tues 29 October 9:00 am to 5:00 pmPlanned Maintenance

Description

We are undertaking network maintenance today in 12 Priory Road. This may cause brief losses of wired and wireless network connectivity in blocks D, E, and F. We apologise for the inconvenience.

Components

Wired network, Wireless network

Schedule

October 29, 2024 9:00AM - October 29, 2024 5:00PM GMT

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October 29, 2024 11:27AM GMT

[Update] Scheduled maintenance is starting.

October 29, 2024 5:00PM GMT

[Update] Scheduled maintenance is complete.

Essential wireless network maintenance: Tuesday 29 October

October 29, 2024 8:30AM GMT

Essential wireless network maintenance: Tuesday 29 OctoberPlanned Maintenance

Description

Due to essential maintenance, Students/Staff around campus may see 3 short outages of less than a couple of minutes to WiFi. The outage will take place on Tuesday 29th October at 6am - 8:30am outside of business hours across campus and in these residences: Accommodation @ 33 Langford Old/New Hostels Osborne Villas St Michaels Hill (61/63) (Change Ref: C2409-158)

Components

Wired network, Wireless network

Schedule

October 29, 2024 6:00AM - October 29, 2024 8:30AM GMT

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October 29, 2024 6:00AM GMT

[Update] Scheduled maintenance is starting.

October 29, 2024 8:30AM GMT

[Update] Scheduled maintenance is complete.

At risk notification: Essential Network Maintenance on Monday 28th October, 5 pm to 7 pm

October 28, 2024 7:30PM GMT

At risk notification: Essential Network Maintenance on Monday 28th October, 5 pm to 7 pmPlanned Maintenance

Description

IT Services will be undertaking essential network maintenance. Whilst every effort has been made to ensure the planned maintenance goes without incident, the change will cause brief interruptions to some services on the University Network. Services should be considered ‘at-risk’ during this period. Please contact the IT Services Desk, bristol.ac.uk/it-services/contacts, if you have any questions or concerns regarding this work. (Ref: C2409-155)

Components

Wired network, Wireless network

Schedule

October 28, 2024 5:00PM - October 28, 2024 7:30PM GMT

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October 28, 2024 5:00PM GMT

[Update] Scheduled maintenance is starting.

October 28, 2024 7:30PM GMT

[Update] Scheduled maintenance is complete.

At risk notification: Essential Network Maintenance on Thurs 24th October, 5 pm to 7 pm

October 24, 2024 7:30PM BST

At risk notification: Essential Network Maintenance on Thurs 24th October, 5 pm to 7 pmPlanned Maintenance

Description

IT Services will be undertaking essential network maintenance. Whilst every effort has been made to ensure the planned maintenance goes without incident, the change will cause brief interruptions to some services on the University Network. Services should be considered ‘at-risk’ during this period. Please contact the IT Services Desk, bristol.ac.uk/it-services/contacts, if you have any questions or concerns regarding this work. (Ref: C2409-153)

Components

Wired network, Wireless network

Schedule

October 24, 2024 5:00PM - October 24, 2024 7:30PM BST

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October 24, 2024 5:00PM BST

[Update] Scheduled maintenance is starting.

October 24, 2024 7:30PM BST

[Update] Scheduled maintenance is complete.