Description

8x8 has informed us that they are making a change to the Contact Centre platform on 17th March 23:00 - 18th March 03:00 8x8 have stated this will not be service affecting. Users who log in for the first time after the change (March 18th usual business hours) may see the broadcast banner/pop notification that would have been sent during the change. Users are to dismiss/close the notification. Should users encounter any log in issues please ask them to clear their browser cache. Guidance for clearing browser cache for chrome support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop Guidance for clearing browser cache for Edge microsoft.com/en-us/edge/learning-center/how-to-manage-and-clear-your-cache-and-cookies?form=MA13I2

Components

Telephony

Schedule

March 17, 2025 11:00PM - March 18, 2025 3:00AM GMT