Description

8x8 has informed us that they are making a change to the Contact Centre platform overnight. 13th Feb 0:00-04:00 8x8 have stated this will not be service affecting. Users who log in for the first time after the change (Feb 13th usual business hours) may see the broadcast banner/pop notification that would have been sent during the change. Users are to dismiss/close the notification. Should users encounter any log in issues please ask them to clear their browser cache. Guidance for clearing browser cache for chrome support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop Guidance for clearing browser cache for Edge microsoft.com/en-us/edge/learning-center/how-to-manage-and-clear-your-cache-and-cookies?form=MA13I2

Components

Telephony, Other services

Schedule

February 12, 2025 12:00AM - February 13, 2025 4:00AM GMT