Work on elements of the network infrastructure to improve and enhance the reliance of service will take place on Monday 29 July and Wednesday 31 July
This is part of series of proposed work taking place over the summer. See news item.
• Monday 29 July, between 5pm and 10pm.
• Wednesday 31 July, between 5pm and 10pm.
A significant number of services should be considered at risk with a small number possibly experiencing a brief interruption to service of five to ten minutes during the periods of work. A list of the services at risk include:
- MyERP
- SITS
- Skype for Business
- VOIP
- Staff Remote Desktop
- Student Remote Desktop
- Business Intelligence
- MyBristol Portal
- Wiki service
- Web Content Management Systems (Zope / Plone)
- Questionmark Perception
-SAFE
- CODA
- FEC Project Costing
- Authentications services (Shibboleth / SSO)
- CareerHub
- ALSPAC Clinic Booking System and data warehouse and catalogue
- UCard (updating access)
- Unit and Programme Management System UPMS
- SDN
- RX-Works
We apologise for any inconvenience this work may cause. Please contact the IT Service Desk, service-desk@bristol.ac.uk, if you have any concerns regarding this work.
Authentication (Single Sign On), myERP - Finance & HR system, Remote desktop (staff, student, other), Research Data Storage Facility (RDSF), Student Information Systems (SITS), Telephony, Websites and Intranets, Wired network, Wireless network, Other services
July 29, 2019 5:00PM - 10:00PM BST
July 29, 2019 6:54PM BST
[Update] The update work began at 5pm. Reports of a number of services affected.
July 29, 2019 7:43PM BST
[Update] A number of services have been impacted by the update work. In particular, DNS, which has resulted in websites hosted by the University being unavailable.
We are working to resolve the issue.
July 29, 2019 8:21PM BST
[Update] Due to the impact of the planned change, the work has been stopped and we are rolling back to the original state. Currently testing services. We hope that all services will be back to normal soon.
July 29, 2019 8:50PM BST
[Update] The update has not been applied. We have rolled back to the original state and services should now be back or back shortly.
