Active Incident

Updated a few seconds ago

**Details of incidents and planned maintenance can be found at the bottom of the page.** - If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ - Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx - View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx - View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Expected service status and planned works for Engineering see: https://uob.sharepoint.com/sites/itservices/SitePages/fits-engineering-status.aspx Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

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Active Incidents

0

Active Maintenances

0

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

myERP - Finance & HR system

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Degraded Performance

ONS Connectivity IssuesDegraded Performance

Incident Status

Degraded Performance

Components

Other services


August 21, 2026 2:37PM BST
MONITORING

We have been informed that SRS should be back up and running.

August 21, 2026 1:04PM BST
INVESTIGATING

We are aware of issues affecting the Secure Research Service (SRS) within the Office of National Statistics this morning. Some users may experience slow performance or difficulties accessing the service. The issue has been reported and investigations are ongoing. We apologise for any inconvenience and will provide an update when more information is available. If you have any questions, please contact Customer support: srs.customer.support@ons.gov.uk

Scheduled Maintenance

Network Maintenance Works to the wireless network Bristol-ManagedPCsPlanned Maintenance

Schedule

August 24, 2026 8:00AM - 9:00AM BST

Components

Wireless network

Description

Essential network maintenance will take place to the Bristol-ManagedPCs wireless network from 08:00 to 09:00 on Monday 24th August. During this window, staff/students using University Macs and shared PCs connected to Bristol-ManagedPCs may experience a brief interruption (a few seconds) to their network connection at 8am. This should restore itself automatically. If it doesn't, please contact the IT service desk. Eduroam is not affected by this work. The following buildings will not be affected by this work: • Sloane Robinson Building • 1 Cathedral Square • Old Park Hill, 8-10 and 12-13 Berkeley Square, Beacon House, Howard House and any building migrated to Modern Network
8x8 Contact Center - Planned MaintenancePlanned Maintenance

Schedule

August 24, 2026 10:00PM - August 25, 2026 2:00AM BST

Components

Telephony

Description

8x8 has informed us that they are making a change to the Contact Centre platform to address stability improvements and add new features on Mon Aug 24 22:00:00 GMT 2026 to Tue Aug 25 2:00:00 GMT 2026. 8x8 have stated this will not be service affecting.
Network Maintenance Works – Blagdon Building and Brinsea Building (North Somerset Campus)Planned Maintenance

Schedule

August 25, 2026 8:00AM - 6:00PM BST

Components

Wired network, Wireless network

Description

Essential network maintenance will take place at the Blagdon Building and Brinsea Building (North Somerset Campus) from 08:00 to 18:00 on Tuesday 25th August. During this maintenance window, all network services, including Wi-Fi and wired connectivity, will be unavailable. (0154073)
Electrical testing: Arts & Social Sciences library: 5 September 2026Planned Maintenance

Schedule

September 5, 2026 8:00AM - 4:00PM BST

Components

Wired network, Wireless network

Description

We are conducting electrical testing in the Arts and Social Sciences library on 5 September, so there will be intermittent outages to power and networking throughout the day. We try to keep these interruptions to a minimum, but we anticipate these will continue through the day from 8am-4pm.

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

Network outage – Wills Hall A-N (Residence)Planned Maintenance

Description

Essential building maintenance work is scheduled to take place at Wills Hall A-N from 08:00 on Monday 10 August until 17:30 on Friday 21 August. As a result, network services, including Wi-Fi, will be unavailable while the maintenance work is being carried out. Please get in touch with the IT Services Desk if you have any questions or concerns regarding this work. www.bristol.ac.uk/it-services/contacts


Components

Wired network, Wireless network



Schedule

August 10, 2026 8:00AM - August 21, 2026 5:30PM BST


August 21, 2026 5:30PM BST
UPDATE

Scheduled maintenance is complete.

August 10, 2026 8:00AM BST
UPDATE

Scheduled maintenance is starting.
Essential database maintenance : Thursday 20th AugustPlanned Maintenance

Description

IT Services will be undertaking essential database maintenance on Thursday 20th August. There will be a short period of outage for approximately 5 minutes between 14:30 - 15:00. The following services should be considered at-risk during this period: BS: Print Release Please contact the IT Service Desk if you have any questions or concerns regarding this work. Change ref. ID:0155442


Components

Printing (staff and students)



Schedule

August 20, 2026 2:30PM - August 20, 2026 3:00PM BST


August 20, 2026 3:00PM BST
UPDATE

Scheduled maintenance is complete.

August 20, 2026 2:30PM BST
UPDATE

Scheduled maintenance is starting.
Network Maintenance Works – Churchill Building, Equine Isolation Unit and AbattoirPlanned Maintenance

Description

Essential network maintenance will take place at the Churchill Building, Equine Isolation Unit and Abattoir (North Somerset Campus) from 08:00 to 18:00 on Wednesday 19th August. During this maintenance window, all network services, including Wi-Fi and wired connectivity, will be unavailable. (0153878)


Components

Wired network, Wireless network



Schedule

August 19, 2026 8:00AM - August 19, 2026 6:00PM BST


August 19, 2026 6:00PM BST
UPDATE

Scheduled maintenance is complete.

August 19, 2026 8:00AM BST
UPDATE

Scheduled maintenance is starting.
Network Maintenance Works - 18 August 2026 at Langford (North Somerset Campus)Planned Maintenance

Description

Essential network maintenance is scheduled to take place at Mendip Building, New Kennels, Dolberry, Langford House, Student Barn & Long House (North Somerset Campus) from 19:15 until 23:15 on Wednesday, 18 August During this period, users may experience brief interruptions to network services while the maintenance is being carried out. Change 156501


Components

Wired network, Wireless network



Schedule

August 18, 2026 7:15PM - August 18, 2026 11:15PM BST


August 18, 2026 11:15PM BST
UPDATE

Scheduled maintenance is complete.

August 18, 2026 7:15PM BST
UPDATE

Scheduled maintenance is starting.
Network Maintenance Works – Alborada Building and Equine CentrePlanned Maintenance

Description

Essential network maintenance will take place at the Alborada Building and Equine Centre (North Somerset Campus) from 08:00 to 18:00 on Tuesday 18th August. During this maintenance window, all network services, including Wi-Fi and wired connectivity, will be unavailable. (0153878)


Components

Wired network, Wireless network



Schedule

August 18, 2026 8:00AM - August 18, 2026 6:00PM BST


August 18, 2026 6:00PM BST
UPDATE

Scheduled maintenance is complete.

August 18, 2026 8:00AM BST
UPDATE

Scheduled maintenance is starting.