Planned Maintenance In Progress

Updated a few seconds ago

**Details of incidents and planned maintenance can be found at the bottom of the page.** - If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ - Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx - View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx - View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Expected service status and planned works for Engineering see: https://uob.sharepoint.com/sites/itservices/SitePages/fits-engineering-status.aspx Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

2

Active Incidents

2

Active Maintenances

4

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Planned Maintenance

Issue affecting the connection between Blackboard and eVision Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Blackboard, RePlay and Library systems, Other services


June 20, 2024 4:05PM BST
[Identified] We are aware of an issue affecting the connection between Blackboard and eVision which may result in marks not transferring to eVision as expected. In the interim you should still be able to manually enter marks, however we are looking to resolve this as soon as we can.
Alumni account generation delayPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Microsoft Office 365 (Outlook, OneDrive)


May 22, 2024 3:48PM BST
[Investigating] There is currently a delay in creation of alumni accounts after eligible students have opted in via the email link they are being sent in leavers communications. If you have followed all these steps but have not received a confirmation email then please remain assured that your account will be created in due course. Apologies for any inconvenience this may cause. In the instance that you have clicked on the link and have received a message to say that you are ineligible but you feel you should be eligible then please contact the Service Desk.
BluePebble - Downtime schedule for Servicing 24th JulyPlanned Maintenance

Description

The majority of BluePebble nodes will be down from 24th July until 14th August 2024. From 3pm on the 24th July - jobs running at that time will need to be stopped to allow the cluster to be brought down safely before power interruption. The downtime schedule has been brought forward due to scheduled power works in the Physics Building where the BluePebble system is hosted.

Components

High Performance Computing

Schedule

July 23, 2024 3:00PM - August 14, 2024 12:00PM BST


July 23, 2024 3:00PM BST
[Update] Scheduled maintenance is starting.
Upcoming changes to Apple IDs from 26 JulyPlanned Maintenance

Description

We are changing how we manage our Apple devices to allow future service improvements. To help us do this, we need to move to University-managed Apple IDs. If you have a personal Apple ID that uses a University email address, you will need to change it to a personal one. From 26 July, Apple will contact those with an Apple ID using an @bristol.ac.uk address and inform them to change it to a personal email address within 60 days. For more information, please see our news item https://uob.sharepoint.com/sites/itservices/SitePages/apple-id.aspx. (Ref: C2407-210)

Components

Other services

Schedule

July 26, 2024 9:00AM - July 29, 2024 5:00PM BST


July 26, 2024 9:00AM BST
[Update] Scheduled maintenance is starting.

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

At risk: Power maintenance work in the Physics Building, Thursday 25 July, 7am-9.30amPlanned Maintenance

Description

Essential power maintenance is taking place on Thursday 25 July. Due to the work services should be considered at risk. We do not anticipate any impact on services due to resilient operations. As a precaution, HPC facilities will be taken down for the duration of the work. Those affected have been informed. If you have any concerns or questions please contact the IT Service Desk, https://uob.sharepoint.com/sites/itservices/SitePages/contacts.aspx (Ref: C2407-307)


Components

High Performance Computing



Schedule

July 25, 2024 7:00AM - July 25, 2024 9:30AM BST


July 25, 2024 7:00AM BST
[Update] Scheduled maintenance is starting.

July 25, 2024 9:30AM BST
[Update] Scheduled maintenance is complete.
Wiki essential maintenance : Wednesday 24th JulyPlanned Maintenance

Description

The Wiki will be intermittently unavailable between 10.30am and 2pm on Wednesday 24th July due to essential maintenance


Components

Websites and Intranets



Schedule

July 24, 2024 10:30AM - July 24, 2024 2:00PM BST


July 24, 2024 10:30AM BST
[Update] Scheduled maintenance is starting.

July 24, 2024 2:00PM BST
[Update] Scheduled maintenance is complete.