Active Incident and Maintenance

Updated a few seconds ago

**Details of incidents and planned maintenance can be found at the bottom of the page.** - If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ - Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx - View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx - View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Expected service status and planned works for Engineering see: https://uob.sharepoint.com/sites/itservices/SitePages/fits-engineering-status.aspx Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

3

Active Incidents

2

Active Maintenances

0

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Service Disruption

myERP - Finance & HR system

Operational

Printing (staff and students)

Service Disruption

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Planned Maintenance

Wireless network

Planned Maintenance

Other services

Operational

Unable to join some Teams meetingsService Disruption

Incident Status

Service Disruption

Components

Other services


February 12, 2026 8:32AM GMT
INVESTIGATING

Users are unable to join some Microsoft Teams meetings through the "Join" button in the meeting chat. Microsoft are currently investigating the issue and have not provided a workaround yet.
Print Release Issues - Uniflow ServerService Disruption

Incident Status

Service Disruption

Components

Printing (staff and students)


February 5, 2026 8:49AM GMT
INVESTIGATING

We are currently in the process of investigating printing issues across various areas.
Accessing UoB resources on a Personal Windows deviceOperational

Incident Status

Operational

Components

Other services


October 15, 2025 3:52PM BST
MONITORING

Windows 10 has reached the end of support on October 14, 2025. If your personal computer is still on Windows 10, you will no longer be able to access University systems from your personal computer after 9 am on Thursday 16 October. To continue to access University systems, your computer will need to be running Windows 11. If your computer is compatible, please follow the prompts and instructions provided by Microsoft. If your computer is not compatible, then it may need to be replaced. Once upgraded, please follow the steps below to re-register your computer. If you’ve already upgraded your computer to Windows 11, you’ll need to re-register your computer to ensure our systems know that it has been upgraded. Instructions to re-register can be found here: https://www.bristol.ac.uk/it-services/university-services-on-personal-windows-device/ If you have any questions, please contact the IT Service Desk: https://www.bristol.ac.uk/it-services/contacts/
Hiatt Baker Hall – Wi-Fi Access Point ReplacementPlanned Maintenance

Description

The University will be replacing the wifi access points in Hiatt Baker from the 4 February – 18 February. During this period, you may notice brief network disruptions or outage lasting up to 30 minutes while access points are being replaced.

Components

Wireless network

Schedule

February 4, 2026 7:00AM - February 18, 2026 5:00PM GMT


February 4, 2026 7:00AM GMT
UPDATE

Scheduled maintenance is starting.
Langford - Network outages (MN Remediation Works) Planned Maintenance

Description

• change c2601-274 0827 - Boiler House 1 10/02/2026 1day (8am - 5pm) 0216 - New Hostel      10/02/2026 4-6hrs (8am -2pm) 0221 - Old Hostel              12/02/2026 1day (8am - 5pm) + BMS Cabinet near New Hostel 12/02/2026 1day (8am - 5pm) • change c2601-229 0246 - East Quantock Building 16/02/2026 1day (8am - 5pm) 0244 - West Quantock Building 17/02/2026 & 18/02/2026 2days (8am - 5pm) 0793 - Electrical Substation 6 20/02/2026 1day (8am - 5pm) 0791 - Electrical Substation 4 20/02/2026 1day (8am - 5pm)

Components

Wired network, Wireless network

Schedule

February 10, 2026 8:00AM - February 20, 2026 5:00PM GMT


February 10, 2026 8:00AM GMT
UPDATE

Scheduled maintenance is starting.

Scheduled Maintenance

Beacon House - Network MaintenancePlanned Maintenance

Schedule

February 13, 2026 5:00PM - February 14, 2026 12:00AM GMT

Components

Wired network, Wireless network

Description

Network maintenance works at Beacon House from 5pm till 12pm on 13/02/2026.
MyERP Cloud MigrationPlanned Maintenance

Schedule

February 27, 2026 5:00PM - March 3, 2026 5:00PM GMT

Components

myERP - Finance & HR system

Description

• MyERP will be completely unavailable during the cutover window • All MyERP users will be affected • TSS staff will be unable to submit timesheets during the downtime • You must ensure that all work is completed and saved before the downtime begins • Any purchases or processes must be completed before or after the scheduled downtime • During the downtime, teams should plan to focus on alternative tasks that do not require access to MyERP

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

Essential network maintenance - Thursday 12 FebruaryPlanned Maintenance

Description

Essential network maintenance will be carried out on Thursday 12 February from 3 pm until 8 pm. Some services will see a brief disruption during this time. (Ref: C2601-206)


Components

Other services



Schedule

February 12, 2026 3:00PM - February 12, 2026 8:00PM GMT


February 12, 2026 3:00PM GMT
UPDATE

Scheduled maintenance is starting.

February 12, 2026 8:00PM GMT
UPDATE

Scheduled maintenance is complete.