Planned Maintenance In Progress

Updated a few seconds ago

**Details of incidents and planned maintenance can be found at the bottom of the page.** - If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ - Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx - View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx - View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Expected service status and planned works for Engineering see: https://uob.sharepoint.com/sites/itservices/SitePages/fits-engineering-status.aspx Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

1

Active Incidents

1

Active Maintenances

6

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Planned Maintenance

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

myERP - Finance & HR system

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Planned Maintenance

Incident Status

Operational

Components

Other services



September 18, 2024 11:48AM BST
[Monitoring] If you are looking for assistance or are experiencing any issues recording your attendance using the Bristol App then please ensure you have fully read the guidance at https://www.bristol.ac.uk/students/your-studies/teaching-and-learning/registering-attendance/ before contacting the IT Service Desk to report your issues. We are also monitoring some issues that have been reported regarding compatibility between the Bristol App and devices upgraded to iOS 18. If you are experiencing the latter issue then please be aware that you can still record your attendance using the web browser version at https://check-in.bristol.ac.uk/

Description

From Monday, 28 October, until Thursday, 7 November, an essential upgrade will take place to the departmental filestore (sometimes referred to as GPFS). During the upgrade, the service will remain accessible but should be considered at risk. However, a brief outage of approximately two hours is required. We cannot confirm the exact time of the outage, but it will take place outside core working hours to provide minimal disruption. The exact timing will be added to this status page when timings are known. This work may affect some (but not all) filestores accessed via: \\ads.bris.ac.uk\filestore \\ads.bris.ac.uk\folders \\ads.bris.ac.uk\servers \\ads.bris.ac.uk\software Please note that a wide range of services use elements of the departmental filestore to perform certain functions. Elements of business services may be affected and include, but are not limited to, the following services: - BS:ZB-SSCM Redcap BS:ZB-SSCM HPC hosting BS:ZB-ALSPAC filestore BS:ZC-RX-Works BS:ZB-SSCM file storage BS:ZB-SOCS file storage BS: Voicemail Service BS:Voicemail Service VOIP BS:Personal Web Page Service BS:ZD-GELY Geophysics Suite BS:ZD-CHEM Teaching data upload service BS:SSO Business 2 Jasig CAS 2.0.12 BS:Temporary Network Storage IT staff will check services to ensure quick recovery if any issues arise. If you have any queries or concerns, please do not hesitate to contact the IT Service Desk at https://www.bristol.ac.uk/it-services/contacts/ (Ref: C2408-273)

Components

Departmental Filestore, Other services

Schedule

October 28, 2024 9:00AM - November 7, 2024 5:00PM GMT



October 28, 2024 9:00AM GMT
[Update] Scheduled maintenance is starting.

Scheduled Maintenance

Schedule

November 5, 2024 7:30AM - 9:00AM GMT

Components

Administrative systems (Finance & HR), myERP - Finance & HR system, Student Information Systems (SITS), Other services

Description

There is essential maintenance scheduled on one of our Database Systems for Tuesday 5th November 07:30 to 09:00. The following applications / services will be unavailable at this time. Data Warehouse Business Objects Umbrella Service BO Reporting ~ Accommodation BO Reporting ~ Admissions BO Reporting ~ Alumni BO Reporting ~ Careers BO Reporting ~ Finance BO Reporting ~ HR BO Reporting ~ ITS BO Reporting ~ Planning BO Reporting ~ Students BO Reporting ~ Training IT Services apologises for any inconvenience this may cause. C2410-064

Schedule

November 8, 2024 7:30AM - 9:00AM GMT

Components

Other services

Description

Essential maintenance on our Database Systems on 8th November There is essential maintenance scheduled on one of our Database Systems for Friday 8th November 07:30 to 09:00. The following applications / services will be unavailable at this time. Finance Reporting Web Finance Reporting Research Time Recording DATA_INT (Integration) BO Reporting ~ Finance Active Directory (Integration) Finance Security RIS Research Information Systems (Pure Integration) Other applications may be indirectly affected. IT Services apologises for any inconvenience this may cause. C2410-062

Schedule

November 11, 2024 6:00PM - 9:00PM GMT

Components

Student Information Systems (SITS), Websites and Intranets, Other services

Description

Essential maintenance to the SITS system will be taking place on Monday 11th November between 6pm and 9pm. During this time, the following services will be unavailable. Password Reset System Studentinfo Online Registration MyStudents BO Reporting ~ Students BO Reporting ~ Accommodation Unit and Programme Management System UPMS Open Day booking system Unit and Programme Catalogues PGT First Sift Tool STaR (previously BDC e-Portfolio) Degree Ceremonies Oracle Applications and Student Standard Jobs eVision Please contact the IT Service Desk if you have any questions or concerns regarding this work bristol.ac.uk/it-services/contacts (REF: C2410-336)

Schedule

November 15, 2024 5:00PM - November 18, 2024 8:00AM GMT

Components

Departmental Filestore

Description

As part of essential maintenance work to ensure the storage systems’ stability, performance, and security , the following filestores will be inaccessible from Friday 15 November at 5:00 pm to Monday 18 November at 8:00 am: \\ads.bris.ac.uk\Filestore\MISAPPUsers \\ads.bris.ac.uk\Filestore\FMVS We have scheduled this work over the weekend to minimise any disruption to regular business operations. If this timing presents any issues or if you have questions, contact the IT Service Desk, https://www.bristol.ac.uk/it-services/contacts/. (Ref: C2409-180)

External Services

History

No incidents in the last 3 days