Planned Maintenance In Progress

Updated a few seconds ago

**Details of incidents and planned maintenance can be found at the bottom of the page.** - If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ - Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx - View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx - View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Expected service status and planned works for Engineering see: https://uob.sharepoint.com/sites/itservices/SitePages/fits-engineering-status.aspx Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

1

Active Incidents

1

Active Maintenances

9

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Planned Maintenance

Wired network

Operational

Wireless network

Operational

Other services

Operational

Incident Status

Operational

Components

University managed computers, Other services



December 18, 2023 3:28PM GMT
[Identified] macOS Sonoma has been tested, and we are now releasing updates to devices. There is a known issue with Sonoma: Clean installs of macOS 14 (Sonoma) on University managed new devices or where a University managed device has been wiped may have issues with connecting to F5 VPN. Fix: If you have installed F5 Access from Self-Service and the menu item doesn't appear, please run the following from Self-Service - F5 Access Fix. Please note this issue does not affect those upgrading from a previous macOS version to Sonoma.

January 23, 2024 9:30AM GMT
[Identified] The latest Sonoma upgrade, 14.3, fixes the issue with connecting to Print Release. This upgrade is available to install.

Description

The University is upgrading its website content management system T4 (Terminalfour) to the latest version to make it more secure and improve functionality. We now have a confirmed two-week window of T4 downtime to allow migration of content to the new upgraded version: Wednesday 8 May to Tuesday 21 May 2024. During the downtime the live website will remain online, but T4 will not be accessible and you will not be able to add new content or make changes to any content. Other platforms are not affected and you can use them as normal: Blackboard SharePoint Social media Pure CampusPress (Bristol blogs) Job adverts Any pending or draft content you save in T4 before the downtime starts will be available to continue working on in the new version. You will not be able to publish anything during the downtime. The Digital Experience team will only support business-critical content updates during the downtime. If you have any business-critical content that must be published during this time, please contact web-editor@bristol.ac.uk

Components

Websites and Intranets

Schedule

May 8, 2024 8:00AM - May 21, 2024 6:30PM BST



May 8, 2024 8:00AM BST
[Update] Scheduled maintenance is starting.

External Services

History

No incidents in the last 3 days