There are currently no detected or reported issues

Updated a few seconds ago

**Details of incidents and planned maintenance can be found at the bottom of the page.** - If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ - Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx - View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx - View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Expected service status and planned works for Engineering see: https://uob.sharepoint.com/sites/itservices/SitePages/fits-engineering-status.aspx Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

0

Active Incidents

0

Active Maintenances

7

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

myERP - Finance & HR system

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

Scheduled Maintenance

Network Maintenance Works – Boiler House, Electrical substations 1 – 6 and BMS ShedPlanned Maintenance

Schedule

September 29, 2026 8:00AM - 6:00PM BST

Components

Wired network, Wireless network

Description

Essential network maintenance will take place at the Boiler House, Electrical substations 1 – 6 and BMS Shed (North Somerset Campus) from 08:00 to 18:00 on Tuesday 29th September. During this maintenance window, all network services, will be unavailable. (0156100)
Essential maintenance - Tuesday 29th SeptemberPlanned Maintenance

Schedule

September 29, 2026 1:00PM - 4:30PM BST

Components

Wired network, Wireless network, Other services

Description

IT Services will be carrying out planned network maintenance on Tuesday 29th September from 1pm to 4:30pm. During the maintenance window, users may experience temporary disconnects from some network services such as the VPN. These instances will be brief and infrequent, lasting between 5-10 seconds at the most. This work is part of our ongoing efforts to maintain the stability and security of our University systems.
Network Maintenance Works – Somerset Building, Rowberrow Building and the Avon Building (North Somerset Campus)Planned Maintenance

Schedule

September 30, 2026 8:00AM - 6:00PM BST

Components

Wired network, Wireless network

Description

Essential network maintenance will take place at the Somerset Building, Rowberrow Building and the Avon Building (North Somerset Campus) from 08:00 on Wednesday 30th September to 18:00 on Thursday 1st October. On Wednesday 30th, we anticipate a full network outage for all three buildings. On the 1st the Network should be back up but not stable. During this maintenance window, all network services, including Wi-Fi and wired connectivity, will be unavailable. (0163479)
Essential maintenance - Wednesday 30th SeptemberPlanned Maintenance

Schedule

September 30, 2026 10:55AM - 2:00PM BST

Components

Wired network, Wireless network, Other services

Description

IT Services will be carrying out planned network maintenance on Wednesday 30th September from 10:55am to 2pm. During the maintenance window, users may experience temporary disconnects from some network services such as the VPN. These instances will be brief and infrequent, lasting between 5-10 seconds at the most. This work is part of our ongoing efforts to maintain the stability and security of our University systems.
Essential maintenance - Thursday 1st OctoberPlanned Maintenance

Schedule

October 1, 2026 1:30PM - 5:30PM BST

Components

Wired network, Wireless network, Other services

Description

IT Services will be carrying out planned network maintenance on Thursday 1st October from 1:30pm to 5:30pm. During the maintenance window, users may experience temporary disconnects from some network services such as the VPN. These instances will be brief and infrequent, lasting between 5-10 seconds at the most. This work is part of our ongoing efforts to maintain the stability and security of our University systems.
Essential maintenance - Friday 2nd OctoberPlanned Maintenance

Schedule

October 2, 2026 4:00PM - 8:30PM BST

Components

Wired network, Wireless network, Other services

Description

IT Services will be carrying out planned network maintenance on Tuesday 29th September from 4pm to 8:30pm. During the maintenance window, users may experience temporary disconnects from some network services such as the VPN. These instances will be brief and infrequent, lasting between 5-10 seconds at the most. This work is part of our ongoing efforts to maintain the stability and security of our University systems.
Augustine's Courtyard electrical workPlanned Maintenance

Schedule

October 5, 2026 8:00AM - October 17, 2026 6:00PM BST

Components

Wired network, Wireless network, Other services

Description

There will be electrical testing in Augustine's Courtyard from Monday 5th October to Friday 16th October, with a full building power shutdown scheduled for Saturday 17th October. Wifi services will also be temporarily affected.

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

Essential maintenance - Monday 28th SeptemberPlanned Maintenance

Description

IT Services will be carrying out planned network maintenance on Monday 28th September from 1pm to 4:30pm. During the maintenance window, users may experience temporary disconnects from some network services such as the VPN. These instances will be brief and infrequent, lasting between 5-10 seconds at the most. This work is part of our ongoing efforts to maintain the stability and security of our University systems.


Components

Wired network, Wireless network, Other services



Schedule

September 28, 2026 1:00PM - September 28, 2026 4:30PM BST


September 28, 2026 4:30PM BST
UPDATE

Scheduled maintenance is complete.

September 28, 2026 1:00PM BST
UPDATE

Scheduled maintenance is starting.
UOB app: Bristol ready guide and To do list unavailable for some usersPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Other services




September 28, 2026 2:33PM BST
RESOLVED

Following discussions with the 3rd party, this has been confirmed as an issue on the 3rd party provider's side and should only impact students who have yet to register. We do not expect continued impact on University members as we've now passed the registration period for this academic year. Our 3rd party provider will however continue to resolve the root cause on their side. If any students continue to experience these issues, please get back in touch: https://www.bristol.ac.uk/it-services/contacts/

August 27, 2026 9:56AM BST
IDENTIFIED

We are aware that some students are unable to access the Bristol Ready Guide and To-do list on the UOB app. https://www.bristol.ac.uk/students/new/university-bristol-app/ Our supplier is investigating the issue. If you are affected by this issue please ensure your device is running the latest updates, and that you have sufficient storage space . After running the updates please log out and back into the app. As a workaround you should be able to access the service online via your web browser https://app.bristol.ac.uk/