Planned Maintenance In Progress

Updated a few seconds ago

**Details of incidents and planned maintenance can be found at the bottom of the page.** - If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ - Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx - View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx - View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Expected service status and planned works for Engineering see: https://uob.sharepoint.com/sites/itservices/SitePages/fits-engineering-status.aspx Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

1

Active Incidents

2

Active Maintenances

7

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Planned Maintenance

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Planned Maintenance

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Planned Maintenance

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Planned Maintenance

Known issues with the new macOS operating system SonomaOperational

Incident Status

Operational

Components

University managed computers, Other services


December 18, 2023 3:28PM GMT
[Identified] macOS Sonoma has been tested, and we are now releasing updates to devices. There is a known issue with Sonoma: Clean installs of macOS 14 (Sonoma) on University managed new devices or where a University managed device has been wiped may have issues with connecting to F5 VPN. Fix: If you have installed F5 Access from Self-Service and the menu item doesn't appear, please run the following from Self-Service - F5 Access Fix. Please note this issue does not affect those upgrading from a previous macOS version to Sonoma.

January 23, 2024 9:30AM GMT
[Identified] The latest Sonoma upgrade, 14.3, fixes the issue with connecting to Print Release. This upgrade is available to install.
Richmond Building 5 Year Electrical Testing Planned Maintenance

Description

Contractors will be in the Richmond Building carrying out 5 year Electrical testing from 2 Apr - 10 May. This will involve turning off socket and lighting circuits for 10-15 minutes at a time. To complete the testing, there will be a full building power shutdown on Saturday 11th May. This will involve large areas of the building being isolated at once, including IT servers.

Components

Other services

Schedule

April 3, 2024 10:10AM - May 10, 2024 10:00PM BST


April 3, 2024 10:10AM BST
[Update] Scheduled maintenance is starting.
Staff and PGR compliance checking for macOS devices from 17 AprilPlanned Maintenance

Description

From 17 April, the University will check compliance of all macOS devices of main staff and postgraduate research students. Compliance will be applied to groups over several days to allow IT Services to manage any issues that may arise. Main staff and PGRs will need to register personally owned macOS devices following the guidance: https://bristol.ac.uk/it-services/personal-mac . University-provided macOS devices must be on a supported version of macOS and registered with the University for compliance checking. Guidance can be found on the page above under FAQs. Please contact the IT Service Desk, https://www.bristol.ac.uk/it-services/contacts/, if you have any questions not covered on the page above.

Components

Authentication (Single Sign On), Microsoft Office 365 (Outlook, OneDrive), University managed computers, Other services

Schedule

April 17, 2024 8:00AM - April 26, 2024 5:00PM BST


April 17, 2024 8:58AM BST
[Update] Scheduled maintenance is starting.

Scheduled Maintenance

Essential maintenance on our Database Systems on 30th April (C2404-193)Planned Maintenance

Schedule

April 30, 2024 7:30AM - 8:30AM BST

Components

Administrative systems (Finance & HR), Authentication (Single Sign On), Blackboard, RePlay and Library systems, Departmental Filestore, High Performance Computing, Information Security - Alerts, Microsoft Office 365 (Outlook, OneDrive), MyBristol portal, myERP - Finance & HR system, Printing (staff and students), Pure (Research Information System), Remote desktop (staff, student, other), Research Data Storage Facility (RDSF), Student Information Systems (SITS), Telephony, University managed computers, Websites and Intranets, Wired network, Wireless network, Other services

Description

There is essential maintenance scheduled on one of our Database Systems for Tuesday 30th April 07:30 to 08:30. The following applications / services will be unavailable at this time. Data Warehouse Business Objects Umbrella Service BO Reporting ~ Accommodation BO Reporting ~ Admissions BO Reporting ~ Alumni BO Reporting ~ Careers BO Reporting ~ Finance BO Reporting ~ HR BO Reporting ~ ITS BO Reporting ~ Planning BO Reporting ~ Students BO Reporting ~ Training IT Services apologises for any inconvenience this may cause. C2404-193

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

MS Teams Issues - MS Service StatusDegraded Performance

Incident Status

Degraded Performance


Components

Microsoft Office 365 (Outlook, OneDrive)




March 27, 2024 11:41AM GMT
[Identified] Info supplied from Microsoft - https://portal.office.com/servicestatus

April 17, 2024 7:33AM BST
[Resolved] Microsoft now consider this issue to be resolved - https://portal.office.com/servicestatus
Network Maintenance - Tuesday 16th April 2024 - 5:00-7:00 PMPlanned Maintenance

Description

Essential network maintenance is scheduled between 5:00 pm and 7:00 pm today, Tuesday 16th April. We anticipate a brief interruption to a few services listed below starting from 5:00 pm. Please note that the network will be at risk until the maintenance is completed. Impacted Services: QTIC Lorawan Langford Vets BCSG (ref C2403-075)


Components

Wired network, Wireless network



Schedule

April 16, 2024 5:00PM - April 16, 2024 7:00PM BST


April 16, 2024 6:12PM BST
[Update] Maintenance for this planned work started at 5pm this evening

April 16, 2024 7:23PM BST
[Update] This planned maintenance work is now complete