Active Incident

Updated a few seconds ago

**Details of incidents and planned maintenance can be found at the bottom of the page.** - If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ - Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx - View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx - View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Expected service status and planned works for Engineering see: https://uob.sharepoint.com/sites/itservices/SitePages/fits-engineering-status.aspx Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

1

Active Incidents

0

Active Maintenances

4

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Service Disruption

myERP - Finance & HR system

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

Accessing UoB resources on a Personal Windows deviceOperational

Incident Status

Operational

Components

Other services


October 15, 2025 3:52PM BST
MONITORING

Windows 10 has reached the end of support on October 14, 2025. If your personal computer is still on Windows 10, you will no longer be able to access University systems from your personal computer after 9 am on Thursday 16 October. To continue to access University systems, your computer will need to be running Windows 11. If your computer is compatible, please follow the prompts and instructions provided by Microsoft. If your computer is not compatible, then it may need to be replaced. Once upgraded, please follow the steps below to re-register your computer. If you’ve already upgraded your computer to Windows 11, you’ll need to re-register your computer to ensure our systems know that it has been upgraded. Instructions to re-register can be found here: https://www.bristol.ac.uk/it-services/university-services-on-personal-windows-device/ If you have any questions, please contact the IT Service Desk: https://www.bristol.ac.uk/it-services/contacts/

Scheduled Maintenance

Essential network maintenance - Thursday 26th FebruaryPlanned Maintenance

Schedule

February 26, 2026 3:00PM - 5:00PM GMT

Components

Other services

Description

Essential network maintenance will be carried out on Thursday, 26th February, from 3 pm until 5 pm. Some services will see a brief disruption during this time. (Ref: C2602-238 )
MyERP Cloud MigrationPlanned Maintenance

Schedule

February 27, 2026 5:00PM - March 3, 2026 5:00PM GMT

Components

myERP - Finance & HR system

Description

• MyERP will be completely unavailable during the cutover window • All MyERP users will be affected • TSS staff will be unable to submit timesheets during the downtime • You must ensure that all work is completed and saved before the downtime begins • Any purchases or processes must be completed before or after the scheduled downtime • During the downtime, teams should plan to focus on alternative tasks that do not require access to MyERP
Phone handset upgrades, Friday 27th FebruaryPlanned Maintenance

Schedule

February 27, 2026 7:00PM - 8:00PM GMT

Components

Telephony

Description

There will be an essential upgrade to University phones labelled as ‘Unify’ or ‘Yealink’, on 27th February at 7pm. The phone may reboot, however apart from this, no interruptions are expected to the phone service. Please ensure your phone remains plugged in throughout the upgrade. If your handset is not operating correctly after the upgrade and showing “No telephony possible” along with an error code eg: LI1, please disconnect the cable from the back of the handset and reconnect it. Should the issue persist, please contact IT Service Desk who will be able to assist you.
Essential network maintenance - Thursday 12th March Planned Maintenance

Schedule

March 12, 2026 3:00PM - 8:00PM GMT

Components

Other services

Description

Essential network maintenance will be carried out on Thursday, 12 March from 3 pm until 8 pm. Some services will see a brief disruption during this time. (Ref: C2602-198 )

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History

No incidents in the last 3 days