Active Incident

Updated a few seconds ago

**Details of incidents and planned maintenance can be found at the bottom of the page.** - If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ - Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx - View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx - View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Expected service status and planned works for Engineering see: https://uob.sharepoint.com/sites/itservices/SitePages/fits-engineering-status.aspx Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

1

Active Incidents

0

Active Maintenances

2

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

myERP - Finance & HR system

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Partial Service Disruption

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

Maintenance Helpdesk phone issuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Telephony



July 16, 2026 12:01PM BST
IDENTIFIED

We are aware of a problem with the maintenance helpdesk telephone line, calls are not always getting through. We are working with our supplier to resolve the issue as soon as possible, in the meantime for urgent matters please email the Campus Division Maintenance Service Desk Mailbox: campusdivision-maintenance-service@bristol.ac.uk

External Services

History (Last 3 days)

Description

Essential maintenance is scheduled for the Syllabus Plus Timetabling System Impacted Systems: • Syllabus Plus • General Online Timetable • Personal Timetable


Components

Other services



Schedule

July 13, 2026 9:00AM - July 15, 2026 5:00PM BST



July 13, 2026 9:00AM BST
UPDATE

Scheduled maintenance is starting.

July 15, 2026 5:00PM BST
UPDATE

Scheduled maintenance is complete.