Active Incident

Updated a few seconds ago

If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Details of incidents and planned maintenance can be found at the bottom of the page. Add the IT maintenance calendar: www.bristol.ac.uk/it-services/contacts/calendar.html View Critical Dates calendar (UoB only): www.bris.ac.uk/it-services/contacts/uobonly/criticaldatescalendar.html View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss Microsoft Service Status: https://portal.office.com/servicestatus. Google Service Status: http://www.google.co.uk/appsstatus

Authentication (Single Sign On)

Operational

Blackboard, Mediasite and Library systems

Operational

Filestore (MyFiles or Departmental Filestore)

Operational

Finance systems (Proactis etc)

Operational

Google email, calendar and apps

Operational

High Performance Computing

Operational

HR information system (PIMS)

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Phishing / malicious email attacks

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Research provided systems (e.g. FitNet)

Operational

SAFE

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

2

Active Incidents

0

Active Maintenances

1

Days Since Last Incident

Inter Library Loan queriesOperational

Incident Status

Operational

Components

Blackboard, Mediasite and Library systems


April 23, 2018 4:24PM BST
[Investigating] If you are experiencing problems with Inter-Library-Loans please contact: bris-ill@bristol.ac.uk

April 23, 2018 4:25PM BST
[Investigating] Investigations continuing
University eventsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Websites and Intranets


January 15, 2018 3:28PM GMT
[Identified] For technical reasons new events cannot currently be added to http://bristol.ac.uk/events/ We apologise for the inconvenience and are working to resume normal service.

Scheduled Maintenance

Essential website maintenancePlanned Maintenance

Schedule

April 25, 2018 7:30AM - 8:30AM BST

Components

Websites and Intranets

Description

We are performing maintenance on the databases that underpin the People Profiler, Confluence Wiki and departmental intranets (and other "Plone" websites). These services will be unavailable during this work, between 7.30 and 8.30 on Thursday 25th April.
myERP updatesPlanned Maintenance

Schedule

April 25, 2018 8:00AM - 10:00AM BST

Components

myERP - Finance & HR system

Description

IT Services will be carrying out some minor work on the myERP service during the finance "at risk" period between 8AM - 10AM on Wednesday 25th April. There should be no significant user disruption. If you are logged in, you may find you are returned to the home screen during this period; if this occurs you can continue as normal and no further action will be necessary.

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

Web room booking currently unavailable Service Disruption

Incident Status

Service Disruption


Components

Websites and Intranets




April 23, 2018 2:19PM BST
[Investigating] Web room booking is unavailable. We are currently investigating.

April 24, 2018 3:56PM BST
[Resolved] Web room booking is now working. Apologies for any inconvenience caused whilst unavailable.
Some users experiencing problems accessing Geography FilestoreService Disruption

Incident Status

Service Disruption


Components

Filestore (MyFiles or Departmental Filestore)




April 23, 2018 3:00PM BST
[Investigating] Some users experiencing problems accessing Geography Filestore. This is being investigated.

April 23, 2018 3:58PM BST
[Resolved] The Geography filestore problems are now resolved. You should now be able to access successfully. Please contact the Service Desk should you have further problems. Apologies for any inconvenience caused.
Web room bookings unavailableService Disruption

Incident Status

Service Disruption


Components

Other services




April 23, 2018 11:48AM BST
[Investigating] Web room bookings unavailable. We are currently investigating.

April 23, 2018 11:54AM BST
[Resolved] Web room bookings now working. Apologies for any inconvenience caused.
Web room booking unavailableService Disruption

Incident Status

Service Disruption


Components

Other services




April 23, 2018 9:42AM BST
[Investigating] Web room booking currently unavailable. This is being investigated.

April 23, 2018 10:04AM BST
[Resolved] Web room booking now working. Apologies for any inconvenience caused why this was unavailable