There are currently no detected or reported issues

Updated a few seconds ago

If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Details of incidents and planned maintenance can be found at the bottom of the page. Add the IT maintenance calendar: www.bristol.ac.uk/it-services/contacts/calendar.html View Critical Dates calendar (UoB only): www.bris.ac.uk/it-services/contacts/uobonly/criticaldatescalendar.html View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss Microsoft Service Status: https://portal.office.com/servicestatus. Google Service Status: http://www.google.co.uk/appsstatus

Authentication (Single Sign On)

Operational

Blackboard, Mediasite and Library systems

Operational

Filestore (MyFiles or Departmental Filestore)

Operational

Finance systems (Proactis etc)

Operational

Google email, calendar and apps

Operational

High Performance Computing

Operational

HR information system (PIMS)

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

Phishing / malicious email attacks

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Research provided systems (e.g. FitNet)

Operational

SAFE

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

0

Active Incidents

0

Active Maintenances

2

Days Since Last Incident

Scheduled Maintenance

Schedule

December 15, 2017 9:30AM - 10:30AM GMT

Components

Other services

Description

There will be a test of the generator in the Computer Centre. The Data Centre will run for a period exclusively on power supplied by the generator.

This is essential for us to have confidence that the equipment performs as required and would protect the Data Centre in the event of an unplanned power outage.
 There will be a very brief interruption to power for users in the Computer Centre but no disruption to wider services is anticipated.
 Additionally, we will soon be entering a Sustainability-led initiative to use our generator to reduce our on-grid power consumption at peak times. This will avoid excessive power charges at points when the power consumption on the grid is at its highest. During these times the Data Centre will be 'dual-fed' from both the grid and the generator. If you have any concerns about this work, please contact the IT Service Desk.
Turnitin downtime Planned Maintenance

Schedule

December 27, 2017 4:00PM - December 28, 2017 1:00AM GMT

Components

Blackboard, Mediasite and Library systems

Description

Turnitin will be unavailable from 4 pm to 1 am for scheduled maintenance. This is to allow Turnitin to improve capacity and increase the service up-time and resiliency. Please be aware that no submissions or grading will be possible during this time. Please accept our apologies for any inconvenience this causes.

Schedule

January 4, 2018 8:00AM - 9:00AM GMT

Components

Wired network

Description

At risk notification: Between 08:00 and 09:00 on Thursday 4th January 2018. We are performing essential network maintenance. Please be aware that all services should be considered at risk during this period. We do not anticipate any noticeable interruptions to services due to this work.
Blackboard downtimePlanned Maintenance

Schedule

January 4, 2018 10:30PM - January 5, 2018 10:30AM GMT

Components

Blackboard, Mediasite and Library systems

Description

Blackboard will be unavailable overnight on 4th January 2018 from 10:30 pm until 5th January 2018 10.30am. http://www.bristol.ac.uk/digital-education/projects/ema/inline-grading-tool/

External Services

AWS EC2

AWS S3

GitHub

MS Office365

Status.io

History (Last 3 days)

Description

The scheduled maintenance was due to finish at 14:00. This has now been extended until 10:00 am tomorrow. Apologies for any inconvenience caused. the following services will be affected by this change :-  Accommodation (online application)  MyStudents  Unit and Programme Management System (UPMS)  Open Days Booking Form  SITS / e:Vision  Student Info  Unit and Programme Catalogue  Self-service password reset


Components

MyBristol portal, Student Information Systems (SITS), Websites and Intranets



Schedule

December 12, 2017 2:26PM - December 13, 2017 10:00AM GMT



December 12, 2017 2:29PM GMT
[Update] Scheduled maintenance is starting.

December 13, 2017 10:00AM GMT
[Update] Scheduled maintenance is complete.

Description

Essential network maintenance will be carried out today Tuesday 12th December between 5pm and 6pm. It is likely there may be multiple short breaks in connectivity. Please be aware that all services should be considered at risk during this period.


Components

Wired network, Wireless network



Schedule

December 12, 2017 5:00PM - December 12, 2017 6:00PM GMT



December 12, 2017 5:00PM GMT
[Update] Scheduled maintenance is starting.

December 12, 2017 6:00PM GMT
[Update] Scheduled maintenance is complete.

Description

the following services will be affected by this change :-  Accommodation (online application)  MyStudents  Unit and Programme Management System (UPMS)  Open Days Booking Form  SITS / e:Vision  Student Info  Unit and Programme Catalogue  Self-service password reset Please note that content will also be unavailable via MyBristol.


Components

MyBristol portal, Student Information Systems (SITS), Websites and Intranets



Schedule

December 12, 2017 4:00AM - December 12, 2017 2:00PM GMT



December 12, 2017 9:07AM GMT
[Update] Scheduled maintenance is starting.

December 12, 2017 2:00PM GMT
[Update] Scheduled maintenance is finishing

Description

T4 Site Manager will be unavailable for a short period between 7 and 8 this morning while it is migrated to new infrastructure. During this time you will not be able to edit or publish changes to your sites, but the sites will remain available.


Components

Websites and Intranets



Schedule

December 12, 2017 7:00AM - December 12, 2017 8:00AM GMT



December 12, 2017 7:00AM GMT
[Update] Scheduled maintenance is starting.

December 12, 2017 8:00AM GMT
[Update] Scheduled maintenance is complete.
Unable to login to SitsService Disruption

Incident Status

Service Disruption


Components

Student Information Systems (SITS)





December 11, 2017 2:44PM GMT
[Investigating] We are currently experiencing problems with users being unable to login to SITS. IT Services are investigating and hope to resolve this soon.

December 11, 2017 3:07PM GMT
[Resolved] SITS is now working. Apologies for any inconvenience whilst this was unavailable.