There are currently no detected or reported issues

Updated a few seconds ago

***Details of incidents and planned maintenance can be found at the bottom of the page.*** If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

0

Active Incidents

0

Active Maintenances

3

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

Scheduled Maintenance

At risk notification due to essential network maintenance - Tuesday 7 December, 6.00 am - 9.00am Planned Maintenance

Schedule

December 7, 2021 6:00AM - 9:00AM GMT

Components

Wired network, Wireless network

Description

Essential work will be taking place on Tuesday 7th December between 6.00am and 9.00am to upgrade the network switch in our campus Data Centre. There are a significant number of University services that should be considered at risk during this work. We do not anticipate services being affected but they should be considered at risk during the duration of the work. Every effort has been made to avoid impact to services and to schedule this work outside core working hours. IT teams will be monitoring services and if any issues are identified we will work to recover them before 9am. If you encounter any issues with services following this work please contact IT Services (http://www.bristol.ac.uk/it-services/contacts/) (Ref C2110-107)
Essential maintenance: Student Information System on 11 and 12 DecemberPlanned Maintenance

Schedule

December 11, 2021 2:00AM - December 12, 2021 10:00PM GMT

Components

Student Information Systems (SITS), Other services

Description

There is essential maintenance scheduled on the Student Information System (SITS) from Saturday 11 December 2.00 am to Sunday 12 December 10.00 pm. SITS desktop client and e:Vision web pages will be unavailable during this time. The following applications / services will be also affected: Password Reset System Studentinfo Online Registration MyStudents BO Reporting ~ Students BO Reporting ~ Accommodation Unit and Programme Management System UPMS Open Day booking system Unit and Programme Catalogues PGT First Sift Tool STaR (previously BDC e-Portfolio) Degree Ceremonies Oracle Applications and Student Standard Jobs Please note that some content will also be unavailable via MyBristol. Other applications may be indirectly affected, for example being unable to refresh data from SITS. IT Services apologises for any inconvenience this may cause. (Ref: C2109-079)
Brief interruption to wired and wireless service at Langford on Monday 13 December between 8am and 9amPlanned Maintenance

Schedule

December 13, 2021 8:00AM - 9:00AM GMT

Components

Wired network, Wireless network

Description

Essential network maintenance will be taking place on Monday 13 December between 8am and 9am. During this time there will be a brief outage to both wired and wireless access of around 10 minutes. The network is considered “at risk” until 11am. The work is to provide essential updates to network firmware and hardware. The work on Monday 13 December twill affect all University locations in the Langford area. Please note that this work will not affect the University Hospital Bristol estate. The work on 13 December will also affect Langford Hall of Residence. If you have any concerns regarding this work please contact the IT Service Desk. (Ref: C2111-242)
Brief interruption to wired and wireless service on the Main Campus and outlying Buildings on Tuesday 14 December between 8am and 9amPlanned Maintenance

Schedule

December 14, 2021 8:00AM - 9:00AM GMT

Components

Wired network, Wireless network

Description

Essential network maintenance will be taking place on Tuesday 14 December between 8am and 9am. During this time there will be a brief outage to both wired and wireless access of around 10 minutes. The network is considered “at risk” until 11am. The work is to provide essential updates to network firmware and hardware in all locations on campus. On Tuesday 14 December this will affect University locations on the main Campus (Tyndall Avenue, Hawthorns, Osborne Villas, Sports Centre, Royal Fort Lodge and House), Fenswood Farm, Brislington Book store and Barton Hill will be impacted also. Please note that this work will not affect the University Hospital Bristol estate. The work on 14 December will also affect Halls of Residence at - Northwell House - Osborne Villa’s - The Hawthorns - Redland Road – Number 121 - St Michael's Park – Numbers 28 to 33 - Woodland Court - Hillside Woodside - 67 Woodland Road South - 79 Woodland Road South If you have any concerns regarding this work please contact the IT Service Desk. (Ref: C2111-244)
Essential Departmental Filestore maintenance - 11th/12th/13th January 2022Planned Maintenance

Schedule

January 11, 2022 5:00PM - January 13, 2022 10:00PM GMT

Components

Departmental Filestore

Description

Between 5pm and 10pm on the evenings of the 11th/12th/13th January 2022 essential maintenance will be performed on the Departmental Filestore (commonly referred to as GPFS). There is a risk of interruption to some services (detailed below) during the work performed on the 12th January, this will not be prolonged but services listed should be considered at risk. The work has been scheduled during the evening to minimize the impact and it may affect some (but not all) filestores accessed via: \\ads.bris.ac.uk\filestore \\ads.bris.ac.uk\folders \\ads.bris.ac.uk\servers \\ads.bris.ac.uk\software Please note that elements of the departmental filestore are used by a wide range of services to perform certain functions. Elements of business services may be affected and include, but are not limited to, the following: - Temporary Network Storage - Voicemail Service - ZB-ALSPAC filestore - Web departmental ‘media’ folders - Interact - ZD-GELY Geophysics Suite Business 2 - RX-Works - Patient Management System For Veterinary Cases Every effort has been made to find a suitable time to conduct this work. IT staff will be checking services during the work to ensure prompt recovery should any issues arise. If you have any queries or concerns please do not hesitate to contact the IT Service Desk, uob.sharepoint.com/sites/itservices/SitePages/contacts.aspx. (REF:C2110-412 GPFS: Apply bug fix for auditing x 2)

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

brief interruption to wired and wireless service for University premises in City Centre and Southmead Hospital on Sunday 5 December between 8am and 11amPlanned Maintenance

Description

Essential network maintenance will be taking place Sunday 5 December between 8.00am and 11.00pm on Sunday 5 December. As we work our way around the campus there will be a brief outage to both wired and wireless access in locations of around 10 minutes. The network should be considered “at risk” until 4pm. The work is to provide essential updates to network firmware and hardware in all locations on campus. This work on 5 December will affect all University locations in the City Centre Residences and University Buildings. This will also affect the University locations at Southmead Hospital. Please note that this work will not affect the University Hospital Bristol estate. The work on 5 December will also affect City Centre Halls of Residence - Unite House - Winkworth House - Accommodation at Thirty-Three - Deans Court If you have any concerns regarding this work please contact the IT Service Desk. (Ref: C2110-365)


Components

Wired network, Wireless network



Schedule

December 5, 2021 8:00AM - December 5, 2021 11:00AM GMT


December 5, 2021 8:00AM GMT
[Update] Scheduled maintenance is starting.

December 5, 2021 11:00AM GMT
[Update] Scheduled maintenance is complete.
Brief interruption to wired and wireless service for University premises on Campus, Clifton and Stoke Bishop areas on Saturday 4 December between 8am and 11amPlanned Maintenance

Description

Essential network maintenance will be taking place on Saturday 4 December The work is to provide essential updates to network firmware and hardware in all locations on campus. As we work our way around the campus there will be a brief outage to both wired and wireless access in locations of around 10 minutes. Any equipment connected to the Network will not be able to communicate outside of those buildings during that time. The interruptions to service will take place between 8.00am and 11.00pm on Saturday 4 December. The network is considered “at risk” until 4pm. This work on Saturday 4 December will affect all University locations in Clifton and Stoke Bishop area. It will also impact the majority of Campus Buildings. Please Note that this work will not affect the University Hospital Bristol estate. The work on Saturday 4 December will affect Halls of Residence at Stoke Bishop, Clifton Halls including: - Badock Hall - Churchill Hall - Durdham Hall - Hiatt Baker Hall - University Hall - Wills Hall - St Michael's Hill – Numbers 42, 45 and 53 - Goldney Hall - Manor Hall and Annexes (Manor, Sinclair and Richmond) - Queen's Road – Number 115 - Richmond Terrace - Clifton Hill House If you have any concerns regarding this work please contact the IT Service Desk. (Ref: C2110-381)


Components

Wired network, Wireless network



Schedule

December 4, 2021 8:00AM - December 4, 2021 11:00AM GMT


December 4, 2021 8:00AM GMT
[Update] Scheduled maintenance is starting.

December 4, 2021 11:00AM GMT
[Update] Scheduled maintenance is complete.