Active Incident

Updated a few seconds ago

If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Details of incidents and planned maintenance can be found at the bottom of the page. Add the IT maintenance calendar: www.bristol.ac.uk/it-services/contacts/calendar.html View Critical Dates calendar (UoB only): www.bris.ac.uk/it-services/contacts/uobonly/criticaldatescalendar.html View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss Microsoft Service Status: https://portal.office.com/servicestatus. Google Service Status: http://www.google.co.uk/appsstatus

Authentication (Single Sign On)

Operational

Blackboard, Mediasite and Library systems

Operational

Filestore (MyFiles or Departmental Filestore)

Operational

Finance systems (Proactis etc)

Operational

Google email, calendar and apps

Operational

High Performance Computing

Operational

HR information system (PIMS)

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

Phishing / malicious email attacks

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Research provided systems (e.g. FitNet)

Operational

SAFE

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

3

Active Incidents

0

Active Maintenances

2

Days Since Last Incident

Incident Status

Service Disruption

Components

Blackboard, Mediasite and Library systems



November 15, 2017 10:49AM GMT
[Identified] Note for students: When accessing electronic library resources via the Library's the search tools and links please enter your username in the form yourusername@bristol.ac.uk and NOT @my.bristol.

Incident Status

Degraded Performance

Components

Other services



October 20, 2017 5:32PM BST
[Identified] Known issue with People Profiler and links that direct to Pure are currently incorrect. We hope to correct this shortly.
print via emailPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Printing (staff and students)



October 13, 2017 11:59AM BST
[Investigating] This service is currently unavailable. Apologies for any inconvenience caused.

Scheduled Maintenance

Schedule

November 20, 2017 7:00PM - 10:00PM GMT

Components

Filestore (MyFiles or Departmental Filestore)

Description

At risk notification: Between 19:00 and 22:00 on Monday 20th November. We are performing essential Departmental Filestore (GPFS) maintenance. Please be aware that departmental filestores should be considered at risk during this period. We do not anticipate any noticeable interruptions to services due to this work.

Schedule

November 24, 2017 11:59AM - November 27, 2017 11:00AM GMT

Components

Finance systems (Proactis etc)

Description

The annual Finance year end will take place from 12 noon on Friday 24th November to 11am Monday 27th November. The following services will be inaccessible to users during this period :- CODA Financials and CODA XL Finance Reporting Proactis Web Finance Reporting Proactis User Manager BOFINS Salary Forecasting Timesheet Recording System (TRS) Time Allocation Survey (TAS)

External Services

AWS EC2

AWS S3

GitHub

MS Office365

Status.io

History (Last 3 days)

Description

Blackboard will be performing some scheduled maintenance between 11 pm on Friday 17 November and 5 am on Saturday 18 November. During this time, Blackboard will be unavailable for upto 1 hour.


Components

Blackboard, Mediasite and Library systems



Schedule

November 17, 2017 11:00PM - November 18, 2017 5:00AM GMT



November 17, 2017 11:00PM GMT
[Update] Scheduled maintenance is starting.

November 18, 2017 5:00AM GMT
[Update] Scheduled maintenance is complete.
Langford network and phones unavailablePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Telephony, Wired network, Wireless network





November 15, 2017 3:52PM GMT
[Investigating] The network at Langford is currently not working. The wired network, wireless and phones are all affected. We are investigating this.

November 16, 2017 8:52AM GMT
[Resolved] Apologies for any inconvenience caused. This has now been resolved. Network and Phones Operational.