Active Incident

Updated a few seconds ago

If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Details of incidents and planned maintenance can be found at the bottom of the page. Add the IT maintenance calendar: www.bristol.ac.uk/it-services/contacts/calendar.html View Critical Dates calendar (UoB only): www.bris.ac.uk/it-services/contacts/uobonly/criticaldatescalendar.html View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss Microsoft Service Status: https://portal.office.com/servicestatus. Google Service Status: http://www.google.co.uk/appsstatus

Authentication (Single Sign On)

Operational

Blackboard, Mediasite and Library systems

Operational

Filestore (MyFiles or Departmental Filestore)

Operational

Finance systems (Proactis etc)

Operational

Google email, calendar and apps

Operational

High Performance Computing

Operational

HR information system (PIMS)

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Phishing / malicious email attacks

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Partial Service Disruption

Research Data Storage Facility (RDSF)

Operational

Research provided systems (e.g. FitNet)

Operational

SAFE

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Partial Service Disruption

Wired network

Operational

Wireless network

Service Disruption

Other services

Operational

4

Active Incidents

0

Active Maintenances

0

Days Since Last Incident

Wireless problems in Great George StreetService Disruption

Incident Status

Service Disruption

Components

Wireless network


May 22, 2018 8:22AM BST
[Investigating] We are currently experiencing some wireless access problems in Great George Street. This is being investigated.
Some Blogs/Sites currently unavailable Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Websites and Intranets


May 21, 2018 3:57PM BST
[Investigating] We are currently experiencing issues with the migration of some blogs/sites on the new Bristol Blogs service. We hope to restore service as soon as possible. Apologies for the inconvenience this may cause.
Staff/Student Remote Desktop occasional access problemsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Remote desktop (staff, student, other)


May 14, 2018 2:21PM BST
[Investigating] Some users may experience connectivity problems connecting to the Remote Desktops. This is being investigated.
University eventsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Websites and Intranets


January 15, 2018 3:28PM GMT
[Identified] For technical reasons new events cannot currently be added to http://bristol.ac.uk/events/ We apologise for the inconvenience and are working to resume normal service.

Scheduled Maintenance

MyERP maintenancePlanned Maintenance

Schedule

May 23, 2018 8:00AM - 10:00AM BST

Components

myERP - Finance & HR system

Description

MyERP will be unavailable for all users on Wednesday 23rd May from 8am to 10am for planned maintenance. Make sure you save any work before the system is taken offline at 8am.

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History

No incidents in the last 3 days