Active Incident

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***Details of incidents and planned maintenance can be found at the bottom of the page.*** If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

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Active Incidents

0

Active Maintenances

11

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Operational

High Performance Computing

Operational

Information Security - Alerts

Security Issue

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

Cyber security vulnerability: Log4J 2 (also known as Log4Shell)Security Issue

Incident Status

Security Issue

Components

Information Security - Alerts


December 16, 2021 12:27PM GMT
[Investigating] The University was made aware of the Log4J 2 (also known as Log4Shell) vulnerability Friday 10 December when the Apache Foundation released details globally. As with other cyber security related risks, the University has a well-rehearsed approach to identifying, containing and eradicating the problem which has been put into practice to ensure our critical systems are as safe and secure as they can be made. Please do continue to remain vigilant to the normal threats we face daily such as phishing emails, suspicious attachments or website links and report these to the IT Service Desk for investigation. For those more technically inclined, please don’t forget to maintain regular patching of your personal devices and any University systems you have responsibility for.

Scheduled Maintenance

Brief interruptions to wireless service on the 25th and 27th JanuaryPlanned Maintenance

Schedule

January 25, 2022 2:06PM - January 27, 2022 2:06PM GMT

Components

Wireless network

Description

Brief interruptions to campus wireless, between 5-10 minutes, will occur as essential upgrades are applied to the wireless infrastructure. To minimise impact the work has planned to occur outside core working hours. The interruptions will take place at Tuesday 25th January at 4am (Manor Hall only) Tuesday 25th January at 6:30pm (Fry building only) Thursday 27th January at 4am (Campus wide) If you encounter any issues with services following this work, please contact IT Services (http://www.bristol.ac.uk/it-services/contacts/) (Ref: C2111-372 / C2201-162 / C2201-163)

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History

No incidents in the last 3 days