Planned Maintenance In Progress

Updated a few seconds ago

***Details of incidents and planned maintenance can be found at the bottom of the page.*** If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Add the IT maintenance calendar: www.bristol.ac.uk/it-services/contacts/calendar.html View Critical Dates calendar (UoB only): www.bris.ac.uk/it-services/contacts/uobonly/criticaldatescalendar.html View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss Microsoft Service Status: https://portal.office.com/servicestatus.

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Active Incidents

1

Active Maintenances

0

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Filestore (MyFiles or Departmental Filestore)

Operational

Google email, calendar and apps

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Phishing / malicious email attacks

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Planned Maintenance

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

SAFE

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

Pure - Service MigrationPlanned Maintenance

Description

Pure will be unavailable from 12pm on Monday 18 November until the end of Wednesday 20 November due to a service migration. For background information about the migration see our Pure News Page http://www.bristol.ac.uk/red/research-policy/pure/news/ Please note that as a result of the move of Pure, content from Pure displayed in the service People Profiler will stop updating. Please see the news item at http://www.bristol.ac.uk/it-services/news/2019/peopleprofiler16sept.html Explore Bristol Research (https://research-information.bris.ac.uk/) is currently unavailable. The cause is being investigated

Components

Pure (Research Information System)

Schedule

November 18, 2019 12:00AM - November 20, 2019 6:00PM GMT


November 18, 2019 12:00AM GMT
[Update] The Pure migration is currently in progress. During this time users will be unable to login.

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

Issues with the Multilevel modelling online coursesService Disruption

Incident Status

Service Disruption


Components

Other services




November 17, 2019 8:26PM GMT
[Investigating] We are currently experiencing issues with the following service; http://www.bristol.ac.uk/cmm/learning/online-course/ Updates will be posted here once investigations into the cause are complete, apologies for any inconvenience this has caused

November 18, 2019 5:45PM GMT
[Resolved] resolved with a VM restart
MyERP currently unavailableService Disruption

Incident Status

Service Disruption


Components

myERP - Finance & HR system




November 18, 2019 10:19AM GMT
[Investigating] We are aware of issues accessing MyERP at the moment and are currently investigating.

November 18, 2019 10:46AM GMT
[Resolved] The issue with MyERP has now been resolved.