Active Incident

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If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Details of incidents and planned maintenance can be found at the bottom of the page. Add the IT maintenance calendar: www.bristol.ac.uk/it-services/contacts/calendar.html View Critical Dates calendar (UoB only): www.bris.ac.uk/it-services/contacts/uobonly/criticaldatescalendar.html View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss Microsoft Service Status: https://portal.office.com/servicestatus. Google Service Status: http://www.google.co.uk/appsstatus

Authentication (Single Sign On)

Operational

Blackboard, Mediasite and Library systems

Operational

Filestore (MyFiles or Departmental Filestore)

Operational

Finance systems (Proactis etc)

Service Disruption

Google email, calendar and apps

Operational

High Performance Computing

Operational

HR information system (PIMS)

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

Phishing / malicious email attacks

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Research provided systems (e.g. FitNet)

Operational

SAFE

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Partial Service Disruption

Wired network

Operational

Wireless network

Operational

Other services

Operational

1

Active Incidents

0

Active Maintenances

4

Days Since Last Incident

University eventsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Websites and Intranets



January 15, 2018 3:28PM GMT
[Identified] For technical reasons new events cannot currently be added to http://bristol.ac.uk/events/ We apologise for the inconvenience and are working to resume normal service.

Scheduled Maintenance

Schedule

December 22, 2017 5:00PM - December 24, 2017 11:59PM GMT

Components

Microsoft Office 365 (Outlook, OneDrive)

Description

Currently, we have a default calendar view that restricts access to information held in calendar events. On 5th February 2018 we will change that default view so content held in calendar events is visible. This will include notes, attendees and attachments. To protect data entered under the more restricted calendar access, we plan to make calendar entries prior to 5th February Private. We will start this work on 22nd December and you may notice an increasing number of past events in colleague’s calendars becoming private. All staff will have received an email on 12 January 2018 ("Visibility of events in Outlook Calendar").

Schedule

January 21, 2018 8:30AM - 4:00PM GMT

Components

Wired network, Wireless network

Description

We are upgrading the Langford network on Sunday 21st January between 8:30am and 3:30-4pm. During this time there will be no network connectivity available anywhere on the Langford site, for both wired and wireless networks. All monitoring, freezer alarms, backups etc will be unavailable VOIP phones will also be unavailable but old style analogue phones will continue to work.
PURE upgradePlanned Maintenance

Schedule

January 22, 2018 8:50AM - 5:00PM GMT

Components

Pure (Research Information System)

Description

PURE will be unavailable on Monday 22nd January from 9am for the whole day whilst it is being upgraded. https://research-information.bris.ac.uk/

Schedule

January 23, 2018 10:00AM - 12:00PM GMT

Components

Wired network, Wireless network

Description

At risk notification: Between 08:00 and 09:00 on Monday 11th December We are performing essential network maintenance. Please be aware that all services should be considered at risk during this period. We do not anticipate any noticeable interruptions to services due to this work.
Essential maintenance - VPNPlanned Maintenance

Schedule

January 25, 2018 7:30AM - 9:00AM GMT

Components

Wired network, Wireless network

Description

The VPN will be unavailable at points during the morning of the Thursday 25th January between the times of 7:30am and 9am due to essential maintenance.

External Services

AWS EC2

AWS S3

GitHub

MS Office365

Status.io

History

No incidents in the last 3 days