Planned Maintenance In Progress

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***Details of incidents and planned maintenance can be found at the bottom of the page.*** If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Add the IT maintenance calendar: www.bristol.ac.uk/it-services/contacts/calendar.html View Critical Dates calendar (UoB only): www.bris.ac.uk/it-services/contacts/uobonly/criticaldatescalendar.html View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss Microsoft Service Status: https://portal.office.com/servicestatus.

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Active Incidents

1

Active Maintenances

8

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Filestore (MyFiles or Departmental Filestore)

Operational

Google email, calendar and apps

Planned Maintenance

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Phishing / malicious email attacks

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

SAFE

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

Closure of student Google accounts 14th October 2019Planned Maintenance

Description

Taught students will lose access to their UoB Google accounts from 14th October 2019. For more information please see: http://www.bristol.ac.uk/google-apps NOTE: This does not apply to students with UoB Gmail who will complete their course in 2019 (or those who have already left).

Components

Google email, calendar and apps

Schedule

October 14, 2019 9:00AM - October 21, 2019 9:00AM BST


October 14, 2019 9:00AM BST
[Update] Scheduled maintenance is starting.

Scheduled Maintenance

Personalised timetables and DataHub access will be unavailable between 1pm and 4pm on October 22ndPlanned Maintenance

Schedule

October 22, 2019 1:00PM - 4:00PM BST

Components

Websites and Intranets, Other services

Description

As part of essential server patching the following services will be unavailable between 1pm and 4pm on Tuesday 22 October. During that time the following services will be affected: - Personalised timetables for staff and students - Contact Directory - Directory of Experts - People Profiler - Computer Science website - ORCA - FAR (First Attendance Recording) - MyStudents (Limited access to List and images functionality) - Datahaven / DiversP reports or services reliant on DataHub access during this period - Web Finance Reporting (Proactis commitment data unavailable) - Data Warehouse - Delegate mailbox administration We are aware that many departments have access to the DataHub and use the information to perform a number of tasks. It is therefore possible that where DataHub data is used to run a service that this may be unavailable during this work. IT Services apologises for any inconvenience this may cause.
Changes to People ProfilerPlanned Maintenance

Schedule

October 30, 2019 9:00AM - 5:00PM GMT

Components

Other services

Description

The People Profiler service (providing profiles of staff and postgraduate research students) will no longer be able to function following the migration of the Pure service to a cloud-hosted solution (scheduled to take place in the next few weeks). It is hoped that a project to provide External Web Profiles will replace People Profiler. https://uob.sharepoint.com/teams/grp-externalwebprofilesproject If the External Web Profile project is not ready to replace People Profiler when Pure migrates to a cloud-hosted solution then People Profiler will be locked for editing and a static copy will be shown. The move of Pure will enhance the stability of the service and is critical to guarantee service resilience during the REF2021 preparation period. (There will be an interruption to both Pure and Explore Bristol Research of a day while the change takes place. Details, once confirmed, will be publicised separately) Please be assured that we appreciate the importance of staff and academic profiles and will endeavour to keep the period of disruption to a minimum. If you have any questions regarding this change, please contact the IT Service Desk, service-desk@bristol.ac.uk Further information can be found at: https://uob.sharepoint.com/teams/grp-digitalcommunicationssupport/SitePages/People-Profiler.aspx
Studentinfo and other services unavailable on Tues 12 Nov between 7-10amPlanned Maintenance

Schedule

November 12, 2019 7:00AM - 10:00AM GMT

Components

Administrative systems (Finance & HR), Other services

Description

As part of the Autumn series of scheduled maintenance work to patch servers, the following services will be unavailable on Tues 12 Nov between 7-10am: - Contact Directory - Web based services - Directory of Experts - Events Calendar - Prospectus Enquiries - Re-store - Computer Science website - Business Objects reporting (Accommodation, HR Establishment & Salary Forecasting, Finance Salary Commitments) - Finance systems - CODA-Financials - Finance Reporting (legacy CODA data) - Finance Web Based Reports (legacy CODA data) - FEC Project Costing - Student and Staff systems - Studentinfo - Accommodation - CARB - ORCA - PIMS (access to legacy data) - Postgraduate Applications for Accommodation - Staff Snapshot - Standard Jobs - Online Postgraduate Admissions - Travel Insurance - Travel to Work IT Services apologise for the inconvenience this work may cause. If you have any concerns or questions regarding this work please contact the IT Service Desk. You can view the full schedule of work on the following news item: http://www.bristol.ac.uk/it-services/news/2019/serverpatching18sept.html

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History

No incidents in the last 3 days