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If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Details of incidents and planned maintenance can be found at the bottom of the page. Add the IT maintenance calendar: www.bristol.ac.uk/it-services/contacts/calendar.html View Critical Dates calendar (UoB only): www.bris.ac.uk/it-services/contacts/uobonly/criticaldatescalendar.html View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss Microsoft Service Status: https://portal.office.com/servicestatus. Google Service Status: http://www.google.co.uk/appsstatus

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Filestore (MyFiles or Departmental Filestore)

Operational

Google email, calendar and apps

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Phishing / malicious email attacks

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

SAFE

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

0

Active Incidents

0

Active Maintenances

6

Days Since Last Incident

Scheduled Maintenance

Schedule

April 17, 2019 9:00AM - 5:00PM BST

Components

Wired network

Description

At risk notification: On Wednesday 17th April at some point during the day contractors will work to replace the temporary generator in the Data Centre on Tyndall Avenue. The Data Centre will be running 'at-risk' for 15 minutes whilst the cutover takes place. A significant number of services are hosted in that environment. While the generator is replaced the data centre will run off the mains electricity and we have UPS systems (Uninterruptable Power Supply) to provide short term coverage in case mains power is lost. We do not anticipate any problems and all efforts are being made to ensure services will remain working during the work.
New visitor wirless providerPlanned Maintenance

Schedule

May 1, 2019 9:09AM - 9:09AM BST

Components

Wireless network

Description

On 1 May 2019 we will launch a new visitor wireless service which will replace our current provider, The Cloud. The new service will appear as ‘UoB Guest’ on their personal devices. The service is provided by a third party and delivers improved value in terms of both cost and performance. Further information on the visitor wireless service can be found at https://www.wireless.bris.ac.uk/visitors/ Please note that current staff and students should not be using this service as it does not provide all the functionality available via eduroam.

Schedule

May 1, 2019 12:30PM - 12:30PM BST

Components

University managed computers

Description

Early in May 2019 the status of the UoB managed software version of ‘Java SE ‘8 will change from unrestricted to restricted. This is due to Oracle’s policy of ending free access to critical security patches. IT Services will license Java SE 8 on a use case basis and will continue to release secure versions of it in the normal way. This means current active users will retain a licensed copy but it will be removed from managed machines where it is either not used, or is an insecure legacy version. If you have a need to start using Java software then you will need to make a request via the IT Service Desk, service-desk@bristol.ac.uk.

External Services

AWS EC2

AWS S3

MS Office365

History

No incidents in the last 3 days