Active Incident

Updated a few seconds ago

If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Details of incidents and planned maintenance can be found at the bottom of the page. Add the IT maintenance calendar: www.bristol.ac.uk/it-services/contacts/calendar.html View Critical Dates calendar (UoB only): www.bris.ac.uk/it-services/contacts/uobonly/criticaldatescalendar.html View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss

Authentication (Single Sign On)

Operational

Blackboard, Mediasite and Library systems

Operational

Filestore (MyFiles or Departmental Filestore)

Operational

Finance systems (Proactis etc)

Operational

Google email, calendar and apps

Operational

High Performance Computing

Operational

HR information system (PIMS)

Operational

Information Security - Alerts

Operational

Microsoft Office 365

Operational

MyBristol portal

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Partial Service Disruption

Research Data Storage Facility (RDSF)

Operational

SAFE

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

1

Active Incidents

0

Active Maintenances

4

Days Since Last Incident

Staff Remote Desktop profile errorsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Remote desktop (staff, student, other)



May 24, 2017 12:35PM BST
[Identified] We are aware that some Staff Remote Desktop users are seeing errors "Your profile storage space has been exceeded". The instructions for fixing this can be found at: http://www.bris.ac.uk/it-services/advice/managedsystems/roamingprofiles/#quota3 If you would like assistance with this, please contact the IT Service Desk. Alternatives include the Staff Remote Gateway (http://www.bristol.ac.uk/offsite/gateway/remotegw.html) and the Student Remote Desktop (http://bristol.ac.uk/studentdesktop).

Scheduled Maintenance

Schedule

June 6, 2017 8:00AM - 10:00AM BST

Components

Wired network

Description

At risk notification: Between 8 and 10am on Tuesday 6th June. We are performing essential network maintenance. Please be aware that all services should be considered at risk during this period. We do not anticipate any noticeable interruptions to services due to this work.

Schedule

June 9, 2017 7:00AM - 8:00AM BST

Components

Other services

Description

Infrastructure maintenance is being carried out on the 9th June between 7am and 8am. No downtime is planned but multiple services should be considered at risk during this period, including Blackboard.

External Services

AWS EC2

MS Office365

Status.io

History

No incidents in the last 3 days