There are currently no detected or reported issues

Updated a few seconds ago

***Details of incidents and planned maintenance can be found at the bottom of the page.*** If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

0

Active Incidents

0

Active Maintenances

7

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

Scheduled Maintenance

An important change to how staff, PGR, TSS and students with staff roles will access University data on personal mobile devicesPlanned Maintenance

Schedule

February 5, 2021 2:32PM - May 28, 2021 2:32PM BST

Components

Microsoft Office 365 (Outlook, OneDrive)

Description

From Thursday 4 February we will be extending our use of Microsoft Intune to all staff personally owned mobile devices. From 28 April the same rules will be applied to postgraduate research students, members of the TSS service and students with staff roles that require IT access. Members of the above groups will need to install an app on their smartphone or tablets and ensure their device is on the latest version of the mobile operating system or latest security patches to be able to access University data through Microsoft 365 applications, for example Outlook, Teams, OneNote etc. This is part of a programme of necessary steps the University is taking to protect its digital assets and is a requirement of both existing University policy, and external security accreditations which we hold, and underpin the business. Guidance is available to staff on what action they need to take: https://uob.sharepoint.com/sites/itservices/SitePages/change-to-staff-personal-mobile-access-to-data.aspx
Essential maintenance on our Student Information System on Saturday 8 May and Sunday 9 MayPlanned Maintenance

Schedule

May 8, 2021 2:00AM - May 9, 2021 10:00AM BST

Components

Student Information Systems (SITS), Other services

Description

There is essential maintenance scheduled on the Student Information System (SITS) from 2.00 am on Saturday 8 May to 10.00 pm on Sunday 9 May. SITS will be unavailable during this time. The following applications / services will be affected: • Password Reset System • SITS (SITS desktop client and e:Vision web pages) • Studentinfo • Online Registration • MyStudents • BO Reporting ~ Students • BO Reporting ~ Accommodation • Unit and Programme Management System UPMS • Open Day booking system • Unit and Programme Catalogues • PGT First Sift Tool • STaR (previously BDC e-Portfolio) • Degree Ceremonies • Student Standard Jobs Please note that some content will also be unavailable via MyBristol. Other applications may be indirectly affected, for example being unable to refresh data from SITS. IT Services apologises for any inconvenience this may cause. (Ref: C2103-225)
Essential maintenance to Student Information System on 10 MayPlanned Maintenance

Schedule

May 10, 2021 6:00PM - 7:00PM BST

Components

Student Information Systems (SITS), Websites and Intranets, Other services

Description

There is essential maintenance scheduled on the Student Information System (SITS) on Monday 10 May 6pm to 7pm. SITS will be unavailable during this time. The following applications / services will be affected: Password Reset System SITS (SITS desktop client and e:Vision web pages) Studentinfo Online Registration MyStudents BO Reporting ~ Students BO Reporting ~ Accommodation Unit and Programme Management System UPMS Open Day booking system Unit and Programme Catalogues PGT First Sift Tool STaR (previously BDC e-Portfolio) Degree Ceremonies Student Standard Jobs Please note that some content will also be unavailable via MyBristol. Other applications may be indirectly affected, for example being unable to refresh data from SITS. IT Services apologises for any inconvenience this may cause. (Ref: C2104-066)
Network maintenance Wednesday 12th May 2021Planned Maintenance

Schedule

May 12, 2021 7:00AM - 8:00AM BST

Components

High Performance Computing, Other services

Description

Scheduled work to upgrade the firmware to High Performance Computing network switches in the Physics Tank Room. There will be an outage of 15 minutes during the change window of 07:00 – 08:00 The network should be considered ‘At Risk’ until 11:00 Ref. C2104-357 Components: Services hosted in the Physics Tank Room, including BlueCrystal.

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

Software Center temporary outage - Weds 5th May PMPlanned Maintenance

Description

Due to essential maintenance, the Software Centre on managed Windows devices will be unavailable or at risk for various periods tonight - 05/05/2021 - from 18:00. Anyone experiencing problems with the service during this period is advised to postpone until their install until the next day. Ref C2104-280


Components

Other services



Schedule

May 5, 2021 6:00PM - May 5, 2021 12:45PM BST


May 5, 2021 6:00PM BST
[Update] Scheduled maintenance is starting.

May 5, 2021 6:00PM BST
[Update] Scheduled maintenance is complete.
Essential network maintenance - services at risk on the evening of Tuesday 4 May Planned Maintenance

Description

Due to the nature of the issue the University has deemed this critical activity. Essential network maintenance will take place between 6pm and 9pm on Tuesday 4 May. During this period we do not expect any interruption to services but services should be considered at risk. Please contact the IT Services Desk if you have any concerns regarding this work. (uob.sharepoint.com/sites/itservices/SitePages/contacts.aspx) (Ref:C2104-461)


Components

Wired network



Schedule

May 4, 2021 6:00PM - May 4, 2021 9:00PM BST


May 4, 2021 6:00PM BST
[Update] Scheduled maintenance is starting.

May 4, 2021 9:00PM BST
[Update] Scheduled maintenance is complete.