Active Incident

Updated a few seconds ago

***Details of incidents and planned maintenance can be found at the bottom of the page.*** If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss Microsoft Service Status: https://portal.office.com/servicestatus.

1

Active Incidents

0

Active Maintenances

6

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Filestore (MyFiles or Departmental Filestore)

Operational

High Performance Computing

Operational

Information Security - Alerts

Security Issue

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Phishing / malicious email attacks

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

Cyber Security alertSecurity Issue

Incident Status

Security Issue

Components

Information Security - Alerts


September 17, 2020 10:31AM BST
[Identified] The National Cyber Security Centre has issued an alert after a recent spike in attacks on educational institutions. You may have seen today's article on the BBC news highlighting recent incidents. The University of Bristol takes such attacks very seriously, and we ensure that our technology and standards meet best practice. While we have not been a victim of the recent spate of attacks, our best prevention against a successful attack is making sure you are as informed and as vigilant as possible. We should by now all be aware of the need to pause before clicking that odd link in the unexpected email, even when it seems to be from your bank, colleague or government department. For more information and guidance see the news item on the staff intranet https://uob.sharepoint.com/sites/staff/SitePages/new-cyber-security-resources-and-training.aspx . If in doubt on any matter please report it to the IT Service Desk, service-desk@bristol.ac.uk

Scheduled Maintenance

Change freeze on IT-driven changes from 25 September to 9 October 2020Planned Maintenance

Schedule

September 25, 2020 8:00AM - October 9, 2020 11:00PM BST

Components

Other services

Description

From Friday 25 September to Friday 9 October inclusive, there will be a Change Freeze on all IT Services-driven updates and changes. The freeze is to ensure IT Services reduce risk to services and key activities surrounding the start of new academic year. Changes driven from outside IT Services will continue to be supported, as will critical security or technical updates to address service stability issues. If you have any questions, please contact the IT Service Desk.

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

Pure Upgrade Wednesday 23 September, 9:30amPlanned Maintenance

Description

Pure will be upgraded to a new version on the morning of Wednesday 23 September, starting at 9:30. It should take around 30 minutes. During this time, Pure will be unavailable. Updates will also be made on our Twitter pages: https://twitter.com/BristolUniPure


Components

Pure (Research Information System)



Schedule

September 23, 2020 9:00AM - September 23, 2020 9:30AM BST


September 23, 2020 9:00AM BST
[Update] Scheduled maintenance is starting.

September 23, 2020 9:30AM BST
[Update] Scheduled maintenance is complete.
21st September: Network upgrade - Old Maths/Ada Lovelace buildingPlanned Maintenance

Description

On Monday the 21st of September works to replace the Old Maths/Ada Lovelace building network will begin at 9:30AM. This will affect just the main building and workshops. No other locations will be affected. Services should start to resume mid afternoon


Components

Wired network, Wireless network



Schedule

September 21, 2020 9:30AM - September 21, 2020 5:00PM BST


September 21, 2020 9:30AM BST
[Update] Scheduled maintenance is starting.

September 21, 2020 5:00PM BST
[Update] Scheduled maintenance is complete.