There are currently no detected or reported issues

Updated a few seconds ago

***Details of incidents and planned maintenance can be found at the bottom of the page.*** If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Add the IT maintenance calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/maintenance-calendar.aspx View Critical Dates calendar (UoB only): https://uob.sharepoint.com/sites/itservices/SitePages/criticaldatescalendar.aspx View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss (subscribe to RSS feeds in Outlook https://support.microsoft.com/en-us/office/subscribe-to-an-rss-feed-73c6e717-7815-4594-98e5-81fa369e951c) Microsoft Service Status: https://portal.office.com/servicestatus and https://status.office365.com/

0

Active Incidents

0

Active Maintenances

10

Days Since Last Incident

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Departmental Filestore

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

Scheduled Maintenance

An important change to how staff will access University data on personal mobile devices from 4 FebruaryPlanned Maintenance

Schedule

February 5, 2021 2:32PM - February 19, 2021 2:32PM GMT

Components

Microsoft Office 365 (Outlook, OneDrive)

Description

From Thursday 4 February we will be extending our use of Microsoft Intune to all staff personally owned mobile devices. Staff will need to install an app on their phones and ensure their device is on the latest version of the mobile operating system to be able to access University data through Microsoft 365 applications, for example Outlook, Teams, OneNote etc. This is part of a programme of necessary steps the University is taking to protect its digital assets and is a requirement of both existing University policy, and external security accreditations which we hold, and underpin the business. Guidance is available to staff on what action they need to take: https://uob.sharepoint.com/sites/itservices/SitePages/change-to-staff-personal-mobile-access-to-data.aspx
Network maintenance Thursday Monday 12th April . 12 noon -1pmPlanned Maintenance

Schedule

April 12, 2021 12:00AM - 1:00PM BST

Components

Wired network, Wireless network

Description

As part of our work to ensure our University network and is resilient and suitably scaled we are carrying out some maintenance in one of our Data Centres between midday and 1pm on Monday 12th April. This work is not expected to interrupt services, but there is always a possibility of disruption. This work supports the transformational IT Infrastructure Programme, which aims to enhance our digital services through modern cloud-based, highly available and highly resilient systems. C2103-384
Network outage Monday 12th April 2021Planned Maintenance

Schedule

April 12, 2021 8:00AM - 9:00AM BST

Components

Wired network, Wireless network

Description

cheduled work to upgrade the firmware on the UoB network in the following locations. There will be an outage of 15 minutes during the change window of 08:00 – 09:00 Southmead Bristol Royal Infirmary The network should be considered ‘At Risk’ until 10:00 Ref. C2103-118
Network outage Tuesday 20th April 2021Planned Maintenance

Schedule

April 20, 2021 6:00AM - 6:30AM BST

Components

Wired network, Wireless network

Description

Scheduled work to upgrade the firmware on the UoB network in the following locations: Badock Hall Churchill Hall Durdham Hall Hiatt Baker Hall University Hal Wills Hall The network should be considered ‘At Risk’ until 10:00. Ref. C2102-389
Network outage Wednesday 21st April 2021Planned Maintenance

Schedule

April 21, 2021 6:00AM - 6:30AM BST

Components

Wired network, Wireless network

Description

Scheduled work to upgrade the firmware on the UoB network in the following locations: 33 Colston Street Osborne Villas Redland Road Woodland Road (77-79, 97 + 67) The network should be considered ‘At Risk’ until 10:00 Ref. C2102-389

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

Network outage Sunday 11th April 2021. 14:00-14:30Planned Maintenance

Description

Scheduled work to upgrade the firmware on the UoB network in the following locations 38 Queen's Road ("Browns") Geography Queens Building Tower View Wills Memorial Building (Earth Sciences) The network should be considered ‘At Risk’ until 17:00 Ref. C2102-156


Components

Wired network, Wireless network



Schedule

April 11, 2021 2:00PM - April 11, 2021 2:30PM BST


April 11, 2021 2:00PM BST
[Update] Scheduled maintenance is starting.

April 11, 2021 2:30PM BST
[Update] Scheduled maintenance is complete.
Network outage Sunday 11th April 2021. 10-10.30amPlanned Maintenance

Description

Scheduled work to upgrade the firmware on the UoB network in the following locations 81-83 Woodland Road 93-95 Woodland Road Merchant Venturer's Building Maggs House (was Westpoint) Old Maths/Ada Lovelace Building The network should be considered ‘At Risk’ until 14:00 Ref. C2102-156


Components

Wired network, Wireless network



Schedule

April 11, 2021 10:00AM - April 11, 2021 10:30AM BST


April 11, 2021 10:00AM BST
[Update] Scheduled maintenance is starting.

April 11, 2021 10:30AM BST
[Update] Scheduled maintenance is complete.
Network outage Sunday 11th April 2021 . 6:00-6:30amPlanned Maintenance

Description

Scheduled work to upgrade the firmware on the UoB network in the following locations David Smith Building Fry Building NSQI Physics The network should be considered ‘At Risk’ until 10:00 Ref. C2102-156


Components

Wired network, Wireless network



Schedule

April 11, 2021 6:00AM - April 11, 2021 6:30AM BST


April 11, 2021 6:00AM BST
[Update] Scheduled maintenance is starting.

April 11, 2021 6:30AM BST
[Update] Scheduled maintenance is complete.
Network outage Saturday 10th April 2021Planned Maintenance

Description

Description: Scheduled work to upgrade the firmware on the UoB network in the following locations. There will be an outage of 15 minutes during the change window of 06:30 – 10:00 Arts Library Barley House Beacon House Berkeley Square Chemistry Dorothy Hodgkin building Fry Old Sciences (Geography) Langford Medical MVB Physics Old Park Hill Queens Computer Centre Woodland Road The network should be considered ‘At Risk’ until 13:00 Ref. C2103-118


Components

Wired network, Wireless network



Schedule

April 10, 2021 6:30AM - April 10, 2021 10:00AM BST


April 10, 2021 6:30AM BST
[Update] Scheduled maintenance is starting.

April 10, 2021 10:00AM BST
[Update] Scheduled maintenance is complete.
ERP maintenance - Thurs 8th April Planned Maintenance

Description

There may be disruption to MyERP web sessions on 08/04/2021 between 21:00 – 22:00 requiring users to reauthenticate. Ref: C2103-414


Components

myERP - Finance & HR system



Schedule

April 8, 2021 9:00PM - April 8, 2021 10:00PM BST


April 8, 2021 9:00PM BST
[Update] Scheduled maintenance is starting.

April 8, 2021 10:00PM BST
[Update] Scheduled maintenance is complete.