Planned Maintenance In Progress

Updated 2 minutes ago

If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Details of incidents and planned maintenance can be found at the bottom of the page. Add the IT maintenance calendar: www.bristol.ac.uk/it-services/contacts/calendar.html View Critical Dates calendar (UoB only): www.bris.ac.uk/it-services/contacts/uobonly/criticaldatescalendar.html View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss Microsoft Service Status: https://portal.office.com/servicestatus. Google Service Status: http://www.google.co.uk/appsstatus

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Planned Maintenance

Filestore (MyFiles or Departmental Filestore)

Operational

Google email, calendar and apps

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Phishing / malicious email attacks

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

SAFE

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

0

Active Incidents

1

Active Maintenances

1

Days Since Last Incident

Changes to Library Catalogue and associated servicesPlanned Maintenance

Description

The Library is changing the software system it uses to manage library materials on Wednesday 23 January 2019. The move will involve changes for users of the Library, particularly in relation to the Library Account (where some data will be lost) and Library Search. Find out more about these changes (http://www.bristol.ac.uk/library/announcements/new-library-system/), along with key dates and information about disruption to normal service during the switchover period.

Components

Blackboard, RePlay and Library systems


January 16, 2019 5:00PM GMT
[Update] Scheduled maintenance is starting.

Scheduled Maintenance

Essential network maintenance - Student ResidencesPlanned Maintenance

Schedule

January 29, 2019 4:00AM - 5:00AM GMT

Components

Wireless network

Description

As part of essential maintenance to the Eduroam wireless service in Student Residences (not including Hawthorns, Osborne Villas and Hillside Woodside) there will be a short outage for each individual wireless access point as they update and reboot. The wired connections in halls will be unaffected.

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

Telephony issues reportedPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Telephony




January 21, 2019 10:53AM GMT
[Identified] There are currently issues with the telephone connection that runs from Royal Fort to Canynge Hall. Incoming and outgoing telephone calls are not available at present.

January 21, 2019 3:49PM GMT
[Resolved] The fault has been identified and resolved. Calls have been monitored and tested all ok.