Active Incident

Updated 2 minutes ago

If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Details of incidents and planned maintenance can be found at the bottom of the page. Add the IT maintenance calendar: www.bristol.ac.uk/it-services/contacts/calendar.html View Critical Dates calendar (UoB only): www.bris.ac.uk/it-services/contacts/uobonly/criticaldatescalendar.html View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss Microsoft Service Status: https://portal.office.com/servicestatus. Google Service Status: http://www.google.co.uk/appsstatus

Administrative systems (Finance & HR)

Operational

Authentication (Single Sign On)

Operational

Blackboard, RePlay and Library systems

Operational

Filestore (MyFiles or Departmental Filestore)

Operational

Google email, calendar and apps

Operational

High Performance Computing

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Phishing / malicious email attacks

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

SAFE

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

1

Active Incidents

0

Active Maintenances

9

Days Since Last Incident

Outlook calendar meeting invite issuePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Microsoft Office 365 (Outlook, OneDrive)


December 6, 2018 12:04PM GMT
[Identified] We are aware of an issue with Outlook Calendar events that were created on Tuesday 4th December. Meetings that were created on 4th December were sent to recipients to RSVP. However, these meetings then disappeared from the organiser’s calendar, despite still being visible in the calendar of those invited. We are also aware of some cases where the meeting also disappeared for some recipients If this issues applies to you as the meeting organiser please see this support page for how to restore the deleted calendar entry. https://uob.sharepoint.com/sites/systemsupport/SitePages/Recovering-deleted-items-from-your-Outlook-Mailbox.aspx We are also aware of a couple of issues with calendar events in shared mailboxes that are separate to the above issue. Please can we ask you to contact the IT Service Desk, service-desk@bristol.ac.uk, if you have experienced a problem with shared calendar events so that we can investigate this further. We apologise for the inconvenience this has caused. Currently, we are unclear on the cause of this issue but are working with Microsoft to uncover this. Since the 4th December we have not seen a repeat of this particular problem.

December 10, 2018 2:15PM GMT
[Identified] The issue with disappearing meeting entries in calendar seen on 4th December is still under investigation.

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History (Last 3 days)

Scheduled Portal Downtime Wednesday 18th December, 2018 between 08:00 and 10:00 Planned Maintenance

Description

MyBristol will be moving to new more resilient infrastructure on Wednesday 18th December, 2018 between 08:00 and 10:00 so that the service is more reliable and scalable in the New Year.


Components

MyBristol portal



Schedule

December 18, 2018 8:00AM - December 18, 2018 10:00AM GMT


December 18, 2018 5:39PM GMT
[Update] Scheduled maintenance is starting.

December 18, 2018 5:39PM GMT
[Update] Scheduled maintenance is complete.