Active Incident

Updated a minute ago

If you have any questions concerning current incidents or planned maintenance work you can contact the IT Service Desk: http://www.bristol.ac.uk/it-services/contacts/ Details of incidents and planned maintenance can be found at the bottom of the page. Add the IT maintenance calendar: www.bristol.ac.uk/it-services/contacts/calendar.html View Critical Dates calendar (UoB only): www.bris.ac.uk/it-services/contacts/uobonly/criticaldatescalendar.html View status RSS feed: http://itstatus.bristol.ac.uk/pages/5798d20cc211074a0e000edf/rss Microsoft Service Status: https://portal.office.com/servicestatus. Google Service Status: http://www.google.co.uk/appsstatus

Authentication (Single Sign On)

Operational

Blackboard, Mediasite and Library systems

Operational

Filestore (MyFiles or Departmental Filestore)

Operational

Finance systems (Proactis etc)

Operational

Google email, calendar and apps

Operational

High Performance Computing

Operational

HR information system (PIMS)

Operational

Information Security - Alerts

Operational

Microsoft Office 365 (Outlook, OneDrive)

Operational

MyBristol portal

Operational

myERP - Finance & HR system

Operational

Phishing / malicious email attacks

Operational

Printing (staff and students)

Operational

Pure (Research Information System)

Operational

Remote desktop (staff, student, other)

Operational

Research Data Storage Facility (RDSF)

Operational

Research provided systems (e.g. FitNet)

Operational

SAFE

Operational

Student Information Systems (SITS)

Operational

Telephony

Operational

University managed computers

Operational

Websites and Intranets

Operational

Wired network

Operational

Wireless network

Operational

Other services

Operational

1

Active Incidents

0

Active Maintenances

3

Days Since Last Incident

University eventsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Websites and Intranets


January 15, 2018 3:28PM GMT
[Identified] For technical reasons new events cannot currently be added to http://bristol.ac.uk/events/ We apologise for the inconvenience and are working to resume normal service.

Scheduled Maintenance

Windows 10 upgrade in teaching and study spaces Planned Maintenance

Schedule

June 25, 2018 8:03AM - September 1, 2018 2:03PM BST

Components

University managed computers

Description

Over the summer, from Monday 25 June, Windows managed computers in teaching and study spaces will be upgraded from Windows 7 to Windows 10. This includes all libraries, teaching labs and lecture theatres. All of the rooms will be booked out during available spaces and it will be done gradually, but if anyone is holding an event, they might need to test their documents work on a Windows 10 PC before hand. http://www.bristol.ac.uk/it-services/news/2018
RED "contracts" unavailablePlanned Maintenance

Schedule

June 25, 2018 9:30AM - 10:30AM BST

Components

Other services

Description

Due to necessary maintenance, the RED contracts mailboxes will be unavailable for up to an hour from 9.30am on Monday. All teams affected by this work have been notified.
ServiceDesk (Topdesk) essential maintenancePlanned Maintenance

Schedule

June 27, 2018 11:58PM - 1:10PM BST

Components

Websites and Intranets

Description

Due to essential maintenance, there will be two 15 minute breaks in service to the Service Desk ticketing system (TOPdesk) on Wednesday 27th June 2018 between 12pm and 1pm. During this time, the following services will be unavailable: - Operators will not be able to login, log or view requests. - Staff and students will not be able to login and submit requests or view existing ones - Some self-service forms for reporting problems or submitting requests will not be available. IT Services apologises for the inconvenience.
INFO: Upcoming changes to the SSO Service - Information for Service AdministratorsPlanned Maintenance

Schedule

July 26, 2018 2:38PM - 2:38PM BST

Components

Authentication (Single Sign On)

Description

In late July the certificate used by the Single Sign On (sso.bris.ac.uk) will be updated. Normal users will not be affected by this change. If you are administrator of a local system not managed by IT Services that uses SSO then you will need to ensure your system has appropriate root certificates installed or your service may be disrupted. https://www.quovadisglobal.com/QVRepository/DownloadRootsAndCRL/QuoVadisRootCA2G3-SHA256-PEM.aspx

External Services

AWS EC2

AWS S3

GitHub

Let's Encrypt

MS Office365

Status.io

History

No incidents in the last 3 days